Customer Reviews for Gaithersburg Square Exxon
(U-Haul Neighborhood Dealer)

23 reviews

408 N Frederick Ave   Gaithersburg, MD 20877

(301) 740-8612

Hours

  • Mon–Sun
    7 am–9 pm
Special Operating Hours
  • 1/29/2023 - 2/28/2023: Closed

Services at this Location:

Contact Us

(301) 740-8612

408 N Frederick Ave
Gaithersburg, MD 20877

Services at this Location:

Hours

  • Mon–Sun
    7 am–9 pm
Special Operating Hours
  • 1/29/2023 - 2/28/2023: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

more accurate and complete communication via internet pick up and drop off

RICHARD R. 
Rating:
2.0

Customer did not leave a comment.

Wang Y. 
Rating:
1.0

The people there didn't know what they were doing then the U-Haul place charge me twice

Linda A. 
Rating:
5.0

Rahim was a excellent customer service representative for uhaul and I would highly recommend this location…thanks

AHMADDUDIN Z. 
Rating:
4.0

Customer did not leave a comment.

Prabuddha P. 
Rating:
5.0

Customer did not leave a comment.

RICHARD R. 
Rating:
5.0

Joe was very helpful and professional. The van was like new and the reservation, pickup and drop-off was quick and smooth. Thank you U-Haul.

James L. 
Rating:
2.0

They tried to overcharge me.

Natalya M. 
Rating:
4.0

Customer did not leave a comment.

ROSE R. 
Rating:
4.0

Customer did not leave a comment.

Bruce N. 
Rating:
5.0

The tire was low on air so that was a concern driving 75 miles from home

Shawn S. 
Rating:
5.0

Customer did not leave a comment.

ana A. 
Rating:
5.0

This was the best U-Haul rental experience I've ever had. The location at a gas station was perfect so I could just fill it when I arrived to return it. My friend who was helping me move picked up some soda and nuts to fuel herself. The guy handling the rental was super chill and nice.

Jean D. 
Rating:
5.0

Customer did not leave a comment.

MADHUKAR R. 
Rating:
5.0

Great customer service! I highly recommend this place!

Phat L. 
Rating:
3.0

Customer did not leave a comment.

David R. 
Rating:
5.0

Customer did not leave a comment.

Felica S. 
Rating:
5.0

Customer did not leave a comment.

Henos N. 
Rating:
2.0

In the past, U Haul was cheap and convenient, but now U Haul is expensive. In addition to the rental fee, there is a rental rate and a mileage fee.

Lin Y. 
Rating:
5.0

Customer did not leave a comment.

Chris H. 
Rating:
2.0

Customer did not leave a comment.

CHRISTOPH D. 
Rating:
1.0

Terrible check in process, took forever, personnel did not know how to work system

thomas K. 
Rating:
4.0

Customer did not leave a comment.

Sean R. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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