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Ashlee W
Customer Reviews for G&B Rentals Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My son said "My U-haul experience was good."
Richard PNothing
Burchell SG&B rentals did a great job working with me on getting the vehicle checked. Very good atmosphere. Betty did a great job getting everything done quickly.
Richie CClosed early and left my wife to lift the trailer off her hitch by herself.
Gary WThe price on the website and price I paid were drastically different. I was upset with the price difference but the lady at the location was exceptional!
Tiffany BMaybe some little chocolate candy or mints in a bowl😉
John DGreat experience!
Robert CFriendly staff..in and out..no issue's😁
John DGreat customer service. Thank you .
connie lI have used this location several times and they are very knowledgeable of the equipment and always ready to help up you with any questions with pickup and drop off.I highly recommend this location.
Larry yClear instructions on where to leave the truck WITHOUT having to call. We did not have cell service at this location, making it extremely difficult to figure out the instructions on how to leave the truck there.
Jeremy RWe dropped off after hours and found the lot quickly. The check out instructions were very easy.
Jennifer SWe dropped off an intrastate transport here, and everyone was helpful, the areas we very well maintained. Probably the best exterior location I have found!
Jenn WExcellent service. They went above and beyond to help me find what I needed.
JOHANNA HHad made an appointment with Jacobs in Langley Ky. Went to pick it up and he didn’t have one it was supposed to be a 10 foot. He said had not had one in months. He called G&B and got a 15 foot only for the day. I didn’t receive a call stating Jacobs didn’t have one. Had to drive extra 25 to 30 miles because he didn’t have one.
Brian CN/A
Anthony PExceptional people, exceptional service…10 out of 10.
Barbara GThe location I rented from was so helpful and they accompanied by needs and giving exact explanation about returning vehicle. I would recommend Betty, the lady I checked in with to everyone, so pleasant and helpful. A great UHaul experience and my weekend move was accomplished without a hitch!
Maynard CGreat Service
PAUL AVery patient with me .
Jessica WAlways great service.
Jeff BDon't remember the ladies name, but she was helpful and took care of everything for me.
Howard WVery friendly customer service and clean vehicle. Thank you for helping us during the flooding.
JENNIFER SVery friendly, very helpful!
Laura GVery friendly staff
Lawrence RLocation was closed when I dropped off the trailer.
Maverick BVery easy to work with . Very professional. Highly recommend
sue sClean the back of the truck. But overall very satisfied with the employee.
Roger WBe open till 0430 pm.
Tom MAwful customer service
Kevin HI want to dispute the charges. No one ever returned my call in regards to this and the Money was taken off my card without my consent
Joshua JMore parking
BRADLEY SExcellent customer service
Bonita CGreat job A to Z ....
Randal FGreat people
Troy CEntire loss of day trying to get uhaul trailer location half mile from my location owner would not return messages or phone calls and they had ten uhaul trailer like I needed lost entire day trying to get trailer ended up having to load trailer in the rain. Very disappointed.
matthew cGreat service
Paul AFriendly, helpful staff. Good equipment.
Mary MThe auto trans port the fender would come down make hard to get out of the car
ROGER BVery nice people
Barry cGreatly appreciated all the help and expertise of the Uhaul Customer Service team
WOODROW FGreat people to rent from maybe start a Frequent renters discount I rent car hauler a few times a year
ROGER BThe lady running the location was amazing. Would highly recommend her location
Justin WVery accommodating business was closed and they help us get a truck to haul a sectional Thank you
jessica s