Customer Reviews for G&B Standard Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of G&B Standard Inc

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Jonnathan M. on

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I made a reservation at 6 am and they did not leave the keys. I had to call twice for them to re booked at 6.30 am for me to be able to run the reservation in the web page and then there were no keys. I had to wait until 8 AM that they opened and lost time at work ( non paid time) and move my entire schedule for the day. On the call they said I will have a $50 reimbursement that I need ASAP because of the poorly service and lack of compromise the company had with me today.

Poliana C. on

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Carmen C. on

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Freddy B. on

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Jerry D. on

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Estuardo S. on

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Ask your employee why he had to start moping the whole gas station and then clean his desk for 25 minutes before checking me out? Don’t let your employees to be rude with your customers, your employee was on purpose walking slow just to be more rude when I had to go to work, I was polite and respectful when I aske if he could check me out, I need to be at my work in hour please, then he says that after only driving for 9 miles that I was missing 1/16 of gas and that it’s gonna cost me 5 dollars pero galón or if I wanted to put it myself he would have to do a check again so that mea t moping the whole gas station again what a joke this guys is the worst service I’ve had in years, this guys is killing your reputation and is a cancer for your company super rude lazy employees

Alberto F. on

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The truck had strong smell to marihuana, maybe for someone that smoke is not a problem but I don’t smoke and I don’t use marihuana also if a cop stop me by any reason I could be in trouble.

Danielle R. on

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Alejandro L. on

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Not all moving equipment reserved through the app was available for pickup when i arrived at this location

GB S. on

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Victoria B. on

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Excellent Service

Sirley F. on

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Pamela H. on

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Yanier A. on

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Prudencio G. on

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I had reserved 3 dollies and they did not have them. Guy said that I can select on web site but it does not guarantee them. I got there and no dollies, so imagine then...

James W. on

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BEWARE of erroneous charges when you return your rental. There are numerous review of people being charged miscellaneous fees such as fuel or cleaning when they weren’t supposed to be. This exact thing happened to me. First of all, the truck wasn’t 100% ready when I arrived and it did not have all the blankets I reserved. The website will allow you to reserve it before 830, but it seems like nobody shows up on site til 830 or later, resulting in you waiting around. When I went to return my truck, the male worker there told me to park it and leave the keys with the gas station attendant and he would email me the receipt later....as he was walking away across the street. This seemed SKETCHY, so I took pictures of the truck, fuel, and odometer...to no surprise, when I received the receipt later that afternoon, I was charged a $10 cleaning fee although the truck was brought back just as clean as when I got it. Clearly this company is running a scam to be missing in action when you return the truck so they can fraudulently charge you fees if you have no evidence to prove otherwise. I ended up calling U-Haul main customer service and am getting a refund of my $10, but this place should definitely be investigated for the scam they are running.

GB S. on

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Nelson G. on

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Cesar P. on

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Richard R. on

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Can't think of anything, your customer support is everything it should be which is why I'll always return, from the moment I rang and they acknowledged who I was from previous rentals and my email, to the patience shown me here in my Miami district. My Cargo Van was ready when I arrived although I was one hour late.

Frederico F. on

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Been charges much more than what agreed. I filled with gas the tank and also still been billed.

Leonor A. on

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It is conveniently located near me. The guy there was very nice. The van was the perfect size.

Sergiu C. on

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Christian D. on

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Truck smelled like someone just smoked a pack of cigarettes, and was infested with baby roaches. The uhaul attendant made me wait over 30min to retrieve the truck, then had to wait over an hr for him to come back from a lunch or break when I wanted to return the truck after the cockroach infestation was discovered. Overall terrible experience

Sergiu C. on

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JOSE M. on

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Manuel es el mejor haciendo esto super rápido efectivo educado atento gracias uhaul gracias Manuel

Shravan K. on

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Close the contract on time it was closed late

ANDREW B. on

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Not locations fault but uhaul 24/7 not available here and had to wait 30 mins for place to open despite 730 reservation then charged 48 bucks for refueling when I filled up at the location (location is a gas station for Christ sake)

Timothy S. on

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The attendants were helpful and very professional!

Andrea R. on

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kevin B. on

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Branislav M. on

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Kristian F. on

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khaled A. on

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Luis Franco F. on

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