Customer Reviews for G&G Short Stop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of G&G Short Stop

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Gary S. on

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Customer did not leave a comment.

Kelly C. on

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Customer did not leave a comment.

GEOFEREY D. on

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Get computers to look at information instead of phone

Ray M. on

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It took almost an hour to get the truck. We prepaid and did everything online but it still took a long time. Also we paid for a utility dolly and the location we picked up at didn't have any. While we did get a refund we needed the dolly.

Kenneth J. on

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Was a older convenience store with bait shop attached. Large lot and easy to work with, but not where I would normally go. Attendant was extremely nice and helpful, despite having to do all the entries on what appeared to be her personal phone.

Stephanie V. on

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Have better training for the people giving information out about uhauls. Be more upfront about the fees.

Robin H. on

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The guy had no knowledge of the uhaul policy and he wasn’t friendly.

Roger R. on

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kenneth h. on

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Cami A. on

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Gary T. on

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The clerk that was working on Saturday was by himself. He had a store full of customers and we had to wait until he could help us. He couldn't get the contract through on his cell phone. We waited there for 2 hours until we finally got the contract on. Experience was horrible. I hope I never have to go there again for U-Haul.

Stacey W. on

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Customer did not leave a comment.

Michael H. on

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Took over an hour to turn this item back in. One convenience store employee. I had to wait every time some one came to the register to buy an item and it was steady.

David H. on

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Customer did not leave a comment.

Michael G. on

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Inform the employee on how to sign a customer in properly

Sandra D. on

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Tiffany E. on

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This has to be one of the worst places to rent a truck from. They are very unorganized and don’t keep records of their trucks. They will charge you for fuel that wasn’t in the truck

Latria I. on

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The drop off location smelled like urine, the staff couldn't work their own computer or provide a receipt, and they didn't tell me there was a balance owed.

Denys A. on

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lisa g. on

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I have been called and received a nasty voice mail saying we should return 2 rentals— couldn’t get the sorry app to work so all you have to rely on is the return center. Awful experience in every way with UHaul. You monopolize the market right now but I hope someone comes along and does a decent job.

penni v. on

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They were not knowledgeable about how to rent a Uhaul. I had to go in twice because the first person claimed not to know how to rent. We had to unhook the trailer from the Uhaul ourselves because we didn't need it and there was no one there but the cashier. Very unorganized.