Customer Reviews for Ganong Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Ganong Self Storage

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Arif B. on

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This was not my drop off location

STEPHEN B. on

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Customer did not leave a comment.

Katherine G. on

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Hello, I have had the most horrendous experience of renting a truck/van or car in my life. This dealership should be called up. The woman at the front desk, Maggie should be fired! I have called the office in Georgia (USA) to have someone call me. I will make it a point to tell people of my experience and the treatment I received from “Maggie” and my telephone conversation with her so call “Manager” Just disgusting! Katherine Grosman

Shera S. on

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Customer did not leave a comment.

andrew K. on

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rogue C. on

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Fast efficient service. Friendly staff and owner

Leroy C. on

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Very nice person she treated me good. I have no trouble in referencing this place, I will be back!

CONNIE W. on

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Customer did not leave a comment.

LAWARENCE D. on

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Staff was fast and friendly.

Daniel W. on

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No problems with drop off.

Frank B. on

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Nobody there and got a $20 charge to my visa, not sure why. Bad for your business..

Dianne M. on

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No improvement needed. I have been dealing with Ganong Plaza U-haul for over 15 years and have always had excellent service.

Derrick S. on

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Wiring harness for trailer was damaged at pick-up location. Location staff had left for the day a few moments after I paid for trailer - so no staff on site to help. Contacted UHaul roadside assistance who were very helpful. Used a wiring harness from an un-rented trailer and was on my way. No other issues. Trailer was in very nice shape and staff was very friendly.

Adam K. on

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A good start would be to providing goods paid for. One of the brackets was completely off the ramp not allowing us to use it properly making loading and unloading more difficult then it needed to be. There should be a discount given considering the truck was not in full working order. It's like ordering a pizza but 2 slices are missing.

Paul N. on

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Customer did not leave a comment.

Michael M. on

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Bill R. on

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Cheryl P. on

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It was great service at pick-up. Not impressed that my receipt isn’t tallied correctly. Supposed to be charged .49/km and was charged the .79/km. Difference of little over 4 dollars which is why I won’t call about this but overall still a good experience!

Scott S. on

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Customer did not leave a comment.

Chandler M. on

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kyle T. on

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Harry R. on

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David R. on

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I have forwarded my complaint, you can review

JEFFREY A. P. on

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Cassidy C. on

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Get the smell of smoke out of truck

laura C. on

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she is rude

Craig M. on

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Nothing.

William T. on

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Customer did not leave a comment.

Michael N. on

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Timothy H. on

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The drop off location was great lots of room to turn around in

Emily K. on

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Dawn S. on

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