All good
Sophie L
Customer Reviews for Garage Daniel Bois
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thank You!
Gilles RWhen a client return the rental truck before but the business is close, the deposite should be refunded in full, I was charged 20$ + taxes fot after hour drop off, that is a steel
Zoël SJamais loué a cet endroit?????????
Gino LJessica at customer service was great!!
LUC CBeside having to go over 1h30 further than I was supposed to go and that debit wasn’t available for paying compared to the drop off was available....this meant going to the bank...another 30 minutes more, when the drop off did take debit......and now the 100$extra that I had to pay will be sent to me by check.....a little angry. Keep everything the same at all locations and when you promise a truck at a location you presume that it will be there not over an hour more
Suzanne GParking du garage beaucoup trop petit pour reculer avec le trailler en plus le garage est sur le chemin principal donc beaucoup trafic
brandon cThe mirror was broken, the was a hole in the uhaul and our stuff was all wet. Not very happy with that
Chantal DN/A
Tony CKeep going!
Patrick JWhile Megan was very helpful I still feel UHaul performed very poorly on follow up and contractual agreements
John GGood service
Raymond LThe trailer light connector was damaged and non-functional. Luckily it was at a automotive garage where I was picking it up and they were able to re-wire the harness.
Stephen Dremorque n'était pas prête lors de la prise en charge rermorque en excellent état par contre, très bonne performance
jocelyne mA Friend recommended this place to me. I will be using it a lot.
Tracy SCalled the u-haul 800 line and recorded a drop off without returning as per my other comment. U-haul was very accommodating. Called and verified drop off was good on Monday a.m.
Kevin TI had to clean the truck as it had broken glass inside. There is a sticker inside that stipulates a charge will apply if vehicle is not clean...well I want that money since they did not care about the next customer. Worst experience yet with U-Haul.
Claude MGARAGE DANIEL BOIS FERMÉ LORS DE LA LIVRAISON DU CAMION
michel aTout etait parfait au retour. Merci.
Nathalie CThe location on Victoria st, Edmundston was not helpful at all. The owner modified prices from the online prices.
JASMINE LLes pneus n`etaient pas en condition pour l`hiver... Ceci est ma seule plainte de cette location.
LARRY RNo comment to add. My experience with this location was excellent. UNLIKE ANOTHER ONE I HAD EARLIER FOR WHICH I DID NOT HAVE AN OPTION TO FILL A SURVEY. I REALLY WISH I HAD THAT CHANCE THEN.
Donald CFaciliter le contact avec la compagnie UHaul en raison d'un problème de la compagnie UHaul à respecter leur contrat. Re: Véhicule non disponible ce qui nous a causé bien des problèmes en raison d'un déplacement extérieur avec 2 voitures au lieu d'une seul tel que prévu dans le contrat. Services par la compagnie UHaul très pauvre et non respect des clients lors d'appel pour se faire rembourser.
BRIAN SI went 2 weeks in advance to rent my uhaul for a quick move from one house to another in the same town. The day before the move I found out I had to drive 40 mins out of town to pick up the uhaul. I dealt with 2 dealerships and both ladies were very nice and helpful. But, they did not have much to work with. We picked up the uhaul and it took about 30-40 mins. When we returned it to the garage where we were to drop it off, central had not scheduled the drop off at the right place, so the lady had to call to have the contract closed. We waited in her office for 1hr and 40mins with her on hold and finally she just hung up and she let us leave and she contacted me later in the afternoon with the bill amount. I lost a lot of time and because we had to pick it up out of town and drive it down ourselves the price went up very fast. Very unsatisfied.
Crystal M