Customer Reviews for Garcia Auto Sales

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Garcia Auto Sales

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Carl S. on

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Customer did not leave a comment.

Orlando S. on

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Make equipment easier to access. (still a problem) Have knowledgeable staff. (staff did not know what size ball was needed for trailer) Location services was unavailable for online return of equipment. (now I have a late fee)

susan t. on

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A used car lot no truck visible— owner is not able to communicate in English— terrible experience trying to locate truck and get on the road— was scheduled weeks before in person with credit card to pick up the truck at 7:00 a.m. , had helpers lined up to load— this used car lot “Garcia’s” was suppose to open at 9:00- Did’n’t— The total move did’t get on the road till noon— helpers on the other end were put on hold— the move cost me double what had been expected— changing a pick up location less than 24 hours in when your costumers have jobs — terrible business— I have used U-Haul for years with children in college— not a Happy Customer!!! Sending a $50.00 credit for another rental is not enough!!!

James D. on

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Location needs easier access on and off the property for the trucks.

Robert S. on

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They did not know I had a reservation when I came. Person had to call someone else and I had to wait 10 mins. Did not check my lights when I hooked up. I got a late return notice from UHaul even though I had returned the trailer on time (early) Saturday night to the back as they told me.

GLENN D. on

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Marvin C. on

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Difficult to know that this even a uhaul location until you are walking up to building.

Casey P. on

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Marta was very professional and polite. She was very helpful. Thank you

Jesus C. on

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Not much...maybe free coffee.!!

Brian R. on

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I was to get my trailer at another location at 200pm. I called just before and was told I had to go to this location farther away to pick it up.

Daniel C. on

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Very congested area around the trailers. Provide easier and safer access to the equipment.

Jesus C. on

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Thomas F. on

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Location didn’t know that I could rent completely online. Even after paying online, examining the equipment upon arrival and completing the online process entirely it still took over an hour and twenty minutes to leave with the truck. However, I called customer service and they were extremely helpful and fixed everything. I have used UHaul for 15 moves over 22 years, and will continue to do so. I will definitely goose another location to rent from in the future however. I believe my issues at the location were entirely due to lack of training, and no other issue. The people were very nice, but not ready to rent equipment efficiently.

Renne B. on

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They didn't know how to make adjustments to the odometer reading and had reasons and I was overcharged for both. Someone needs to teach them how to make corrections in the system.

Brian B. on

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cj p. on

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Stephen B. on

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"Marta" at this location was WONDERFUL. She argued with management and got me the help I needed. I transport a lot of cars to be be restored and WILL use this location whenever I am close to them.

JOHN M. on

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Everybody at this location was prompt and very buisseness like and friendly as well! I had my rental contract finished and leaving the lot in minutes after arriving on the lot, I will rent from here the next time I need something for sure! Thanks so very much Sincerley; JOHN MULLINS

Mark J. on

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Customer did not leave a comment.