Customer Reviews for Garys Auto Service Center

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Garys Auto Service Center

Overall rating:

Reviews without text are currently hidden. Show them

David F. on

Rating:

Gary was great and helpful

james b. on

Rating:

all good

Dennis B. on

Rating:

Excellent vehicle and service. Thank you

Brian C. on

Rating:

This uhaul dealer was very nice and knew his job well. He was also able to reimburse the money the place I picked up the truck and dolly up from overcharged my card. Very excellent service!!

Jerry F. on

Rating:

They not only were able to provide the trailer in a timely manner, they repaired the trailer lights on my pickup very quickly and cost effectively

veronica c. on

Rating:

Customer did not leave a comment.

Richard W. on

Rating:

Great Experience!

Richard W. on

Rating:

Customer did not leave a comment.

lunn f. on

Rating:

Customer did not leave a comment.

SHERRY M. on

Rating:

Customer did not leave a comment.

MICHAEL L. on

Rating:

Customer did not leave a comment.

JOHN M. on

Rating:

Customer did not leave a comment.

Ronald R. on

Rating:

Customer did not leave a comment.

KELLI B. on

Rating:

The guy at Gary's Auto Service was very rude.

George A. on

Rating:

They gave me the best hot chocolate I've ever tasted.

KATHY K. on

Rating:

Customer did not leave a comment.

PHILIP D. on

Rating:

Change this rental spots attitude , very rude

Richard W. on

Rating:

Customer did not leave a comment.

JOHN L. on

Rating:

Customer did not leave a comment.

KEVIN S. on

Rating:

trailer was a rusty pece of crap. problems with brales

GARY J. on

Rating:

Customer did not leave a comment.

PAUL S. on

Rating:

Customer did not leave a comment.

DIANA G. on

Rating:

Thanks for a great experience!

TERRY L. on

Rating:

Customer did not leave a comment.

YEEO THI Y. on

Rating:

Customer did not leave a comment.

Honi C. on

Rating:

Gary was very helpful and eager to assist me!!'

ANDY C. on

Rating:

location is off the beaten path

Charles a. on

Rating:

nothing these guys are perfect

Sue P. on

Rating:

Customer did not leave a comment.

TIMOTHY C. on

Rating:

When we went in, the men inside were talking and seemed to be irritated that we were bothering them. The man who helped us said the truck was not supposed to come back to him, but he eventually found that it was. There was no UHAUL sign visable from the road, so I was not sure we were in the right place.

HERBERT T. on

Rating:

Customer did not leave a comment.

Gene K. on

Rating:

It should be noted somewhere that the 10 foot truck does not come equipped with a ramp. That was the only issue that caused any concern at all.

WILLIAM W. on

Rating:

Customer did not leave a comment.

william e. on

Rating:

Customer did not leave a comment.

George M. on

Rating:

Customer did not leave a comment.

quinn s. on

Rating:

This was not a good experience at all.

JIM V. on

Rating:

Difficult to put Keys in Key Drop located a couple inches from garage floor and not sure someone could not get Keys out after I put them in.

BRIAN M. on

Rating:

Customer did not leave a comment.

Marjorie H. on

Rating:

the guy Gary was very rude an did not offer any help to pull the truck out for me, an when giving change back he threw it down on the counter with the keys and contract. Was not happy at all with my experience.

JEREMY D. on

Rating:

Drop off location was fine just not very inviting. Hard to park and signs were unclear.

Don E. on

Rating:

Have someone there at the time the appointment was made to rent out the truck. Was told I would have to wait two hours for someone to rent it out. Then when returned had to tak to a different store to return it.

Chris B. on

Rating:

I didn't have a problem with the location. However, I made my reservation for 3pm. I showed up at 2pm and asked if it was ok to pick up the truck an hour earlier since I was ready to go. The owner informed me that it was a good thing I showed up early, because he was closing at 2:30pm that day and would not have been there had I shown up at the scheduled time to pick up a truck. He told me that he had checked the reservations earlier that day and had none listed, even though I had made my reservations on line the day before. The owner told me that he did believe I had the reservation, but that downloading them to the individual owners is done by the "Columbus Office" and it gets done "whenever they feel like getting around to it." Fortunately this did not create an issue for me, but I had I arrived at the time I had scheduled I'd have been without a truck. The owner had closed up by the time it came to return the truck and had me call him to come back and meet me when I was done. I'm glad he did this, because had I simply dropped the key in a night drop I might have been charged much more than what I was promised when I made the reservation on line. Gary had to do some adjusting to the price to get the final charge to match what I was promised. I will probably try to avoid U-Haul in the future based on this experience with them. Again, my experience with the location itself was good..but with U-Haul I was disappointed.

DONNA M. on

Rating:

Customer did not leave a comment.

PERRY O. on

Rating:

Customer did not leave a comment.

David S. on

Rating:

When I picked the truck up they had some trouble processing my credit card. They tried several times to charge it to my American Express card that I use most of the time, the same one I offered when I made the reservation. It never would go through. Fortunately I had another credit card which they were able to process successfully. Maybe there was just a glitch in the system that day, but if you don't accept AMEX you should have let me know when I first made the reservation. Other than that one incident, everything went well - no problems with the vehicle and all the personnel I delt with were courteous and helpful. Thanks for the service you provide.