Customer Reviews for Gasser True Value

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gasser True Value

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Kevin G. on

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John O. on

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Everything went smoothly. I was in and out very quickly.

Amber T. on

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john r. on

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john r. on

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DENNIS M. on

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Patricia M. on

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DON M. on

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JEREMY L. on

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Left signal light did not work

Karen J. on

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Glad there was someplace close so I didnt have to drive it all the way back to Madison.

Joel B. on

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Very helpful

Melinda C. on

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Milton S. on

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The employee at Gasser’s Tru Value was very courteous and quickly completed the paper work for returning the truck.

John A. on

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Julie W. on

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Chris O. on

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Did a great job of helping me get the most convenient service while turning n the truck.

terry g. on

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terry g. on

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Kerry B. on

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terry g. on

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much better than janesville

JIM P. on

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robert l. on

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Include pad lock

Kevin F. on

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Megan was exceptional!!

THOMAS R. on

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All was fine.

JULIE H. on

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I was promised a 10 ft truck in Janesville on Saturday. The call I received on Friday told me the truck was not available and I would have to go to Machesney Illinois. I called to complain and got transferred 4 times before someone got me a truck closer to home. The truck was 20 ft much bigger than I expected. The woman in Green Bay was very helpful and was the person who got me the truck. The whole expo was very stressful. I will hesitate to rent from you again

Cecil G. on

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ROBIN M. on

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ROBIN M. on

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Gregory S. on

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Poor customer service! When a person reserves a certain size truck, they do it for a reason. Moving is a hassle enough, but then a day before we move we find out that we are getting a substantially smaller truck. Very inconvenient and we will not use UHaul again.

Daniel P. on

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I ordered online on the website, but then learned when I went to pick up my trailer that it was unavailable. The website experience was extremely poor.

steve d. on

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Offer military discount

Lexi F. on

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uhaul needs to accept cash, check ect.... not just a credit/ debit card

DAVID B. on

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Justin G. on

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Timothy L. on

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Timothy L. on

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You were great, thank you!

RICHARD L. on

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heidi r. on

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Associates wete very friendly and helpful..

Mike C. on

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jeffery H. on

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Tara S. on

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Jason N. on

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Zachary H. on

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Put up some specific signs showing where uHauls should be dropped off. I saw the orange key drop box but no signs that says "drop off uhaul truck or equipment here"