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SAMUEL TECLU
Customer Reviews for Beckworth Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Pick up location was changed without me being notified. Location is in a small plaza then equipment is behind plaza down a pothole ridden driveway. First equipment had seized brakes then had to switch to 2nd trailer which was pulled in by maintenance guy and clearance lights not working the crank to lift tongue was loose and hard as hell to operate
Shawn HollingworthMy only issue with the whole rental experience is that the gears when shifting from park, reverse, etc stuck at times, but other than that, everything was fine.
Cristina ParkerSomehow didn't get my information into the system after my drop off which caused me to get charged for an extra day. I got refunded most of the charge once I called to clear things up but this was not a great first impression for uhaul.
Peter CabralUHAUL app didn't properly find location so I was unable to return equipment via the app. Had to deal with the drop off locations' staff instead.
David DeVriesGood and quick service
ABDUL BUTTFriendly and helpful, recommended.
Rory McdonnellWanted to use a different location but it was the closest with the truck our size. Were told the truck had 3/4 of a tank of gas. Didn’t realize until 10 mins into driving that it was 1/4 tank full. Tried calling store but couldn’t get a hold of them. Truck doors were difficult to close, rusted lift gate. Inside of truck was clean. Front cab of truck had someone’s water bottle left in it. Will not rent from this location again.
Lisa NethQuick and easy service, both at pick up and drop off.
Abdul ButtNo one came out, just drop the trailer yourself, although not an issue for me, I’d recommend going in pairs if you need help hooking up the trailer or dropping it off.
Scott RoperBooking and pick up were easy and efficient. I would highly recommend this location.
Scott WisemanWas alot easier and fairly fast to check in and out online. The only issue was with finding where the truck is, as it is located out in the back lot and not in the front parking lot. However, I do prefer that as it is easier to pick up/drop off.
Brianna VerhulpHave the pick up time outside of the stores hours blocked off so it can’t be booked.
Miriam TraherI delivered the trailer within 24 hours - 1 day period. The owner said he would report it delivered within 30 minutes, but didn't process it as delivered until 3 hours later. I was charged for 2 day periods. I have submitted for a refund of one day. This was poor service.
Todd McdonaldVery high rate for a short ride
jithin abrahamHave the vehicle out the front of the store instead of behind ready for the customer.
Sharon BishopLikely isn't the locations fault, more U-Haul in general that I wouldn't ever use again. They rescheduled me to a different location because the one their website let me organize didn't didn't carry the truck I needed. Much further away. Verified this new location and time with them on the phone. Got to the new location at stated time, and they weren't even open. Lost a lot of time on a very busy moving day.
Michael BradyExcellent equipment and service
Craig Duffenais