Customer Reviews for Gateway Center Mini Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gateway Center Mini Storage

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Dwayne S. on

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Customer did not leave a comment.

MELINDA C. on

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KYLE B. on

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Great staff, very easy process. Offered military discount without me asking, and helped me change the insurance (wasn’t able to online).

Katherine B. on

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Would not answer the phone nor call me back to cancel reservation of storage unit, despite leaving them a message with my number to reach me.

Tom S. on

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Wanda S. on

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Easy and simple check in and check out using the uhaul app. Will use it from now. It made my process and the agents process must quicker

Susan P. on

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The only issue I have with this location is that the personnel are sometimes over in the storage unit area and you have to wait for them to return to the office. Sometimes up to 10 minutes. When only one person is employed, I understand the need to split time out of the office. It just is what it is. We rent a storage unit at this location, which is why we've chosen it as a drop-off location several times. Office staff is very friendly and accommodating otherwise.

charles W. on

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Carol, and Jerry or Gerry, were awesome in helping me in a very difficult situation!! Highly recommended!

Cindy M. on

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Sabine D. on

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TERESA B. on

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They always returned my calls, when I left messages or if they were busy. You don't find that in to many businesses now. Ms. Carol and staff are always prompt. Thank you very much ya'll

lane R. on

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Ac inop

CHEQUITA T. on

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Awesome

Lauren K. on

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The location is very difficult to find, as it is tucked away in a corner of the shopping center. The employee was on lunch when we dropped off the vehicle, and the location was closed. Luckily, he either has the business phone forwarded to his cell phone, or the number is his cell phone. If we had not gotten him on the phone, we would not have even been able to find the place.

KINSMAN F. on

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Columbus location’s manager was super helpful and courteous. Most helpful and knowledgable of the Uhaul products.

John T. on

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Need another sign kinda hard to find

Katy H. on

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The lady that worked here was by far the only helpful one! ( besides the gentleman in Bristol) She had to be the one to explain to me about the one month free storage, but she was free sweet and worked me with on the issues. She was awesome!

Luke H. on

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Customer did not leave a comment.