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Ricardo J
Customer Reviews for Geffres Greenhouse
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy to deal with and prompt service.
TIFFANY HProprietors were gracious, friendly, personable, helpful.
DAVID WThey went above and beyond what they had to do. They were very helpful!
Josh WThe outside of the trailer was dirty upon pickup.
JASON OVery friendly and helpful people
TRISHA SGeoffrey’s we’re very nice people and very helpful on short notice. Uhaul made me drive out of state to get a trailer.
Steven MNo one was around and drop off was changed without my knowledge
DWAYNE DDon't switch h prices last minute, and above all Don't charge an extra 10 drop off fee for dropping it of earlier. Kinda disappointed.
Dave NUntil such time as the equipment rental costs are lowered in the north of the nation as compared to the southern U.S. region, most logical consumers will avoid U-Haul.
EDWARD BNo issues
Darren SYou charged me $15 for cleaning and I never made the trailer dirty. I kept it as I received it. Please give me the $15 back. You do not even call me to double check. I just moved my books and computers on the trailer and my stuff was supper clean. I noticed that the trailer was with bad smell before I used it, so why you charge me???
Mahmud SGreat!
Neal BVery friendly, caring and helpful people.
Craig TAll was good here. I am not happy I had to drive 2 hours to get there because the Bismarck location did not fullfil it's reservation obligation I had there. That location sucks.
Dennis LDeliver what is promised. Made reservation 8 days prior to pick up. Was texted morning prior no trailer available! Was moving out of state. Had to drive 2.5 hours one way to obtain this unit. BS. !!!
John LFabulous service - Great people! I recommend them for anyone!
BILL SThe people didn’t know how to do computer so took about half an hour to do even after my niece in Minneapolis paid for it and scheduled it.
lyn gvery accommodating
Patricia WThere was no one there at first. Someone finally came and called the owner who let us leave the key with the person there. There was no paperwork to prove we dropped it off although I did receive an email with it the next day. No ability to ask if I could be reimbursed for the wiper blade that I had to replace due to it being torn from the weather.
Marie Hnothing really a very good trip
JEFF MExcellent customer service was provided.
REID GThis location had great customer service! I would use them again!
Crystal FThe reason I would not recommend this location is that I live in Jamestown ND 60 miles away. We have 2 Uhaul locations here in Jamestown and I put my order in a month ago. When Uhaul called me the lady said this was the closest location I could get the trailer size I wanted. I had to take 2 hours off of work and drive 60 miles to get this trailer. This is stupid. Before I use uhaul again I will find a local rental store or buy my own trailer and Uhaul will be my last resort. I will be placing this on my social media accounts and will recommend not to use your service only as the last resort.
Todd LWhen a trailer is reserved for a particular location it is frustrating to get 24 notice that you have to travel round trip 137 miles for pick up.
Jeanine JWe were supposed to be able to pick it up in Ellendale, ND but it got switched at the last minute. No one bothered to contact me. I had to call around and figure out what was going on.
Cheri FVery smooth. Good experience
Steve Kdrop off site only
ELODEE MGreat job!
Pat F