Customer Reviews for Gilbert Street Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gilbert Street Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Joshua L. on

Rating:

Customer did not leave a comment.

Peter M. on

Rating:

Customer did not leave a comment.

Derek C. on

Rating:

Great service. The gentleman had zero problem assisting me to get the trailer off.

Brenda P. on

Rating:

Customer did not leave a comment.

Holly P. on

Rating:

Everything was smooth as silk. The vehicle was ready to go at pick up, the young man was polite and well informed, it was very easy! I would definitely recommend U-Haul.

Shawn D. on

Rating:

Customer did not leave a comment.

Conrad M. on

Rating:

Customer did not leave a comment.

Ashley J. on

Rating:

Amazing customer service and knowledgeable staff

jacques P. on

Rating:

All good

Jordan B. on

Rating:

Beautiful

Rejean G. on

Rating:

Great service and great rates. Excellent experience with U-Haul.

Sophie W. on

Rating:

The only complaint I would have is that the vehicle should be full of gas when we picked it up . Service by Dawn was excellent. She was very helpful.

Tracy B. on

Rating:

The young man that was working when I picked up and dropped off was super friendly and helpful. Great customer service skills :)

Kim J. on

Rating:

Customer did not leave a comment.

Corwin J. on

Rating:

Customer did not leave a comment.

Trina C. on

Rating:

I booked the truck at the Moncton West Main location and Mya was amazing!! She treated me like a friend not just a customer, very rare! She saw me waiting, approaches me and even though she didn’t work at the booking dept, she helped me set up the truck rental. She made the booking easy and fun, if you can believe that. Excellent customer service. I would definitely recommend this location for sure. Where I picked it up in Fredericton the guy was helpful and made it quick and easy. I then had to drop it off at the Mountain road location and booked storage, and the gentlemen there working made it smooth, quick and easy. All in all, it was a great experience!! I am a Retail Manager and the display of great customer service at all 3 locations was great to see and experience.

Mike M. on

Rating:

Customer did not leave a comment.

Susan M. on

Rating:

Service was polite and professional.

CHRIS S. on

Rating:

Customer did not leave a comment.

Rob C. on

Rating:

Great service and fast

Paul M. on

Rating:

Customer did not leave a comment.

Lynne A. on

Rating:

Excellent service

Joseph C. on

Rating:

Customer did not leave a comment.

Darren H. on

Rating:

Customer did not leave a comment.

Peter B. on

Rating:

Service was great, however, I should have been told I could pay the daily as I indicated to the agent that I would return it Friday one day. Was told too late you already booked for 2. Disappointed with that answer as I was wrongly advised. I should have been refunded one day.

Jitender S. on

Rating:

No need for any improvement

Mike M. on

Rating:

This is the 3rd time renting from this location and it was a great experience except the trailer this time was difficult to use due to the bowed floor and license plate mount loading and unloading a car with minimal ground clearance.

Marie-pier P. on

Rating:

Customer did not leave a comment.

Terrence N. on

Rating:

Customer did not leave a comment.

Adam F. on

Rating:

Customer did not leave a comment.

Sherrie R. on

Rating:

Customer did not leave a comment.

Air-Care U. on

Rating:

Customer did not leave a comment.

jane L. on

Rating:

Customer did not leave a comment.

Luc M. on

Rating:

Customer did not leave a comment.