The lady should be able to put the trailer on herself without needing customer assistance and it's in the middle of no where. From Fort Collins it was a three hour drive, slow internet and process, hot office to stand in, it's very hard to say go to uhaul.MADELINE W.
Customer Reviews for Glenrock Gas N Go
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Brianne D.
Customer did not leave a comment.Andrew Christian J.
Customer did not leave a comment.jordan T.
Customer did not leave a comment.MICHAEL P.
Customer did not leave a comment.Sterling H.
I originally asked to rent a 5x9 trailer in Wheatland but was told they did not have one available (shouldn't you have better management of your inventory?). I was told the nearest 5x9 trailer was in Douglas so I agreed to drive from Wheatland to Douglas to pick it up. When I arrived in Douglas I was told the trailer was unavailable and was told I would have to drive an extra 25 miles to Glenrock to pick one up. I was also told the Glenrock staff would not be available for a couple of hours. I do not appreciate being lied to or having to drive an extra 50 miles (Douglas to Glenrock and back) to pick up the trailer or waste additional time having to wait for staff to assist me. Please correct your scheduling system, your inventory management system and your staff availability system.LARRY G.
Friendly people.james Z.
Customer did not leave a comment.Jeremy H.
Customer did not leave a comment.jackie W.