Customer Reviews for Global Pawn

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Global Pawn

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Kenneth K. on

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Customer did not leave a comment.

Debra M. on

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Did not know I needed to take picture before turning key in. I opened text afterward. Other than that, was satisfied.

Philip L. on

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robert B. on

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Nothing. Ride was more comfortable than expected.

Sarah R. on

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Customer service was very rude when I called about the drop off and they didn't have the truck I needed which promised the $50 credit that I never received. A supervisor never called back like he promised.

Larry L. on

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Wayne W. on

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Lee G. on

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Christopher T. on

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Fast and friendly service.

Anna W. on

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I had to drive 40 miles out of town to pick up the truck, using 40 of my allotted mileage, The outer passenger dual tire would not hold pressure, I drove to the biggest UHaul store in Knoxville, (additional milage) they no longer do tires in their shop. My choice to run the tire until it shredded or find a shady spot to wait. Had to call road assist to come and change the tire and help me turn around. THEN, when I went to refill the fuel tank, the gas indicator did not work properly and I put $20 too much fuel in the tank. So needless to say, I made it safely with Murphy's Law on the ride.

William B. on

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Victoria S. on

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Edward G. on

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david J. on

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Robert E. on

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paul H. on

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We have to come back twice, because of incompetent of the person. He admitted that the trailer what we wanted too small for the truck, then we decided to rent trailer online and the agent sent us back to the same place! Then, that guy found out that he put wrong truck measurements, what’s a foolish man! We had time limit and it took us the whole hour to rent the trailer!!! Never come back to this awful place!!! Never recommended it to anyone!!!

michael B. on

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MARK M. on

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Terence H. on

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James A. on

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Great experience.

James A. on

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Trevor H. on

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vince H. on

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Herman D. on

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With all the raod construction arojnd Lenoir City, ourdrop-off location was a breeze. Try them. HYou’ll like them.

Scott S. on

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Global Pawn is a great place to get your Uhaul, super friendly people !!!

Mary Sue J. on

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Caleb M. on

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Michael C. on

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The personnel were absolutely great!!!!!!!! Very friendly, helpful, quick, etc.... there were only two problems we encountered and those problems were not until we were around the Cincinnatti, OH area and our final destination... just as we got to Cincinnatti it started to rain - when we turned the wipers on we realized the left (drivers side) wiper had about 4 inches broken off the end...so that made it hard to see when the rain got heavier as the broken area would have normally been wiping the area right in the eye level....this was around 9 pm so we knew we couldn't get help at that time frame. we made it home around 1145pm and were so tired we just went inside without unloading. Then when we unloaded today, we found that two pieces of our furniture and the mattress(that were inside the uhaul) were wet...I know the sticker says water resistant but not waterproof....but I would like to recommend that somehow the uhauls could be sealed so as not to leak......

Angela R. on

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I was billed over $850 after I paid $200! $300 being cleaning charges!? No! When the guys were picking truck up my husband swept it and they said, “don’t worry about it we will do that” but my husband insisted. Those guys must have planned on tacking on that charge then.thats b*#% s*%#+!

Aaron Hunt P. on

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The online check-in service was seem less and easy

Becky C. on

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Customer did not leave a comment.