When I returned it, I took it at half and gave back at half Also the place I returned it charged me two cleaning fee’s for 10 small foam pieces that were just needed to be broomed I didn’t know the truck needed to spotless, know they want additional 87 I have no problem paying the extra Miles as I used it but the other stuff is just excessive pressure
Simran S
Customer Reviews for Go Detail & Car Wash
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Easy transition and hours.
Daniel PThe equipment need lube ,straps etc. they require an inspection each n every time. The clerk at the location was professional, courteous, and very knowledgeable
John PHad no interaction with personnel as the truck and trolley were dropped off after hours.
Sharon LDrop off location should be correct it wasted our 1 hour and gas as well.
Kamalpreet KThe transaction went quickly and smoothly; no complicated stuff to so. If you are using the rental vehicle during a snowy winter (specially if it has not been used for days), just arrive at least 15-30 minutes earlier to clear the snow from the truck.
Ruben DExcellent customer service!
Charles CGood
sarbjit dCan you please send me my deposit back as soon as possible Gouri Vij
GOURI VVery friendly and helpful
Marcus SThe driver’s side tire strap required the use of a hammer to get it to release. It was extremely difficult to tighten.
David RThe gentleman at this facility nocked it out of the park. He was kind courteous and efficient.
Jamie HVery helpful
Christine RThe 2 EE's that i dealt with were great, great customer service. Sorry, I forgot both their names.
CHRISTOPHER KNice
ANKIT PThe location associate was professional and excellent. He answered all my concerns. He's the Best
Olasunkanmi SNo need to mention anything to improve as services were excellent.
nazrul iRenting a trailer was new to me. Employee was incredibly helpful. Pulled the trailer to a better spot, hooked it up for me and explained how to use. Good experience.
STEVE TNone
Bappi AI dropped as per the step by step guidance on website process, it went well.
Virendra PI always use Uhaul for my moving either its in city or intra city. It's more convenient and efficient.
mohsin pNo comment just keep it
Samuel Ztwo persons at work was very friendly and of good nature but u haul is very expensive.
Ramanpreet KThe location is nice and clean.The assigned associate was friendly and explain everything in detail. Keep up the good work.Cheers!
Fantahun DAll went as expected but the missing of winter tires could have caused dramatic issues for my journey.
Dramane SNothing much it was all good
MAURICE KGreat customer service. Fast, friendly, and very helpful.
Ken SThe gentleman whom I interacted with at the 32 Street NE location was very professional, courteous, and super helpful. I would like to point out that I initially called the dealer for Symons Valley location who was extremely rude and arrogant. I had a question about the process for self pick-up and he responded by saying, 'Look, I am a dealer. You picking up the truck is none of my concern. Call the 833 number.' I tried asking him a question and he rudely interrupted me saying, 'I am a very busy man, don't waste my time. You should listen attentively when I am talking', and then hung up.
KASHAN ANothing at the moment
Prince JEasy to drop it
akashdeep mGreat move. Truck was awesome
Craig AThe customer service was beyond amazing and would recommend this location to everyone. Very happy from start to end, thanks you.
Leanne TVery good service this friend
Basharat HThe hitch would not release from the ball which didn’t allow me to get the trailer into the spot I needed. I believe the hitch was bent causing it to bind on the ball. Great location and great service at the location though.
Randy TExcellent communication with agent. Very helpful
Ken BI found it very expensive.
Jagmeet BFast, friendly service. Equipment was clean and available as booked!
Tom BI have to make a special mention about the young man named Aiden who was very helpful and quick with the service. A very pleasant young man to talk to and also great customer service. My time in and out of this location was honestly less than 5 mins. Kudos to the team and specially to Aiden.
Pameer STyler was very professional in all areas, and your extremely lucky to have such a employee Robert Maxwell
Robert MThe drop off location was perfect and the staff friendly and helpful.
Faye FHelpful and welcoming employees
Zulfiqar APlz call me
Jagroop LBooked U-Haul for 4 days a month prior. Only to show up and be allowed 10 hours of rental time.
MIKE PThe employee was very helpful in sorting out the problem with the trailer number, he had to go back and review the cameras which proved I had dropped off trailer..Other than that no problems at all
Lynne KWhat can you do to improve? Stop trying to scam!! Pre ordered online at $.99 a km, when I show up It said $1.60 a km, thankfully I noticed and he changed it. I ordered the uhaul from 12pm-10pm, and I dropped it off at roughly 8-8:30pm. The next day I get the receipt and it said I dropped it off at 7am the next day and tried to double charge me on insurance and rental fee, coming to an extra $55, which I am disputing. Thanks for the convenience of renting a truck and will be looking for other vendors to use in the future, if I could review less then 1/10 I would.
cory l