Customer Reviews for Good News Trucking LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Good News Trucking LLC

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Ricky P.
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Customer did not leave a comment.

KARLA T.
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Customer did not leave a comment.

Timothy P.
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I was surprised to find the location completely unattended. I had no problem with that as it was easy to park and disconnect the trailer. But is someone like my wife had been dropping it off, this would have been a big problem as she would be unable to detach it. The user should be warned that a selected location will be unattended during the posted business hours.

Herman H.
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Customer did not leave a comment.

Robert D.
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Over this past Friday and Sunday I have spent over $1000 ($1500 if you count moving help) on a 26' Truck & 15' Truck. The 26' truck was fantastic. The 15' Truck I had a horrible experience with and would like my money back. It started with the pickup location. The hours said they were open but they were not. I had to call someone to check out the truck over the phone. I got in the truck and immediately was hit with the aroma of cigarette smoke (which I relayed to the person checking me out). Next this truck was filthy and not COVID ready but I had no choice. Cheeseburger wrappers in the cup holders. Windshield and Windows smudged and dirty. Windshield Wipers old and did not work properly. There was no cruise control and I had to immediately fill the tank because it was under 1/4 to start with. I am not happy with my experience and am requesting a refund. I felt dirty all day and only wondering if the person before me had COVID as it definitely was not COVID ready.

FRANCILLIA S.
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So friendly and helpful

GAILJOHNSON E.
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I contacted the gentleman I was on the way to drop off the trailer and when I arrived he was at the drop off location. He un-hooked the trailer, completed the check-out process and I was on my way.

DAVID M.
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Customer did not leave a comment.

Nick S.
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Both of my locations got moved at the last minute. I don't think you should let people make a reservation somewhere unless you know you have a truck. It was very inconvenient. When I got there no one was there to check me in and the self check on my phone would not work. I had to spend 10-15 minutes on hold with U-Haul and get them to check me in.

Adam W.
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We ordered and paid for dolly rental but when we picked up the truck there was no dolly. I had to borrow one from my uncle. We had to call customer service because the instructions in the app told us to go inside for assistance to pick up the key when in fact the key was in the back of the truck. This wasted about 30 mins of my rental time. We normally use Dobys Shell to rent because their service is always stellar. I wont be using this location again.

No reviews have been submitted for this location.

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