Customer Reviews for Gotta Stop Bargain Shop
(U-Haul Neighborhood Dealer)

41 reviews

10037 US Hwy 27 S   Waynesburg, KY 40489

(606) 879-9577

Location Hours

  • Mon: Closed
  • Tue-Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 11/27/2021 - 11/28/2021: Closed

Services at this Location:

Contact Us

(606) 879-9577

10037 US Hwy 27 S
Waynesburg, KY 40489

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Sat: 9 am - 3 pm
  • Sun: Closed
Special Operating Hours
  • 11/27/2021 - 11/28/2021: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
2.0

Just based on outside as the location was closed when I dropped off and I did not see or speak to anyone.

Kyle D. 
Rating:
5.0

Customer did not leave a comment.

Peter C. 
Rating:
1.0

Scheduling almost useless. I had to drive 40 miles further to get an oversized truck that I wasn't given the directions to pick up the vehicle and nobody was at the location. Had to figure out the code myself. Then was given the information over an hour later.

Joshua H. 
Rating:
1.0

The truck was there before closing time the day before the official check in time. No one to answer the phone . In leaving the a voice mail the voicemail said the mailbox was not set up. Tried to check in virtually bit internet service is not always available in that area. Did not want to leave keys in the lock box overnight.

DEBORAH G. 
Rating:
1.0

This person never answer phone nor got back with reports of receiving equipment. Furthermore I get a letter from Portsmouth Va that equipment has not been checked in or found threatening to have me arrested. This person should not be in business at all.

james G. 
Rating:
1.0

No one was there and wouldn't answer phone inbox was full

Jason B. 
Rating:
1.0

Answer phone, more clear instructions. Told I could check in manually but nobody was there to check in with. Had to do so online with no Wifi available.

Derek N. 
Rating:
3.0

Customer did not leave a comment.

Manuel W. 
Rating:
4.0

The location was supposed to be open until 12pm. I was there at 11am and it was closed. I did the online return process but did not receive a confirmation email. I called UPS and was on hold for 35 minutes. They verified that my return was accepted and manually sent me an email confirmation.

TIMOTHY R. 
Rating:
4.0

Customer did not leave a comment.

JESSICA S. 
Rating:
5.0

Customer did not leave a comment.

Brad P. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH D. 
Rating:
1.0

Very rude person to deal with , will never go to this location again

ROBERT E. 
Rating:
5.0

Customer did not leave a comment.

Marlena P. 
Rating:
5.0

Customer did not leave a comment.

Tammy I. 
Rating:
5.0

Customer did not leave a comment.

danny S. 
Rating:
5.0

Customer did not leave a comment.

KEITH S. 
Rating:
5.0

Very friendly and helpful staff.

daniel B. 
Rating:
5.0

Customer did not leave a comment.

William J. 
Rating:
5.0

Customer did not leave a comment.

Melissa M. 
Rating:
5.0

Customer did not leave a comment.

Pamela M. 
Rating:
5.0

I reserved 2 weeks prior to my move. Could not even get a truck in my city. Found a truck the day before my move, reserved it and it got changed on me 4 hours later, somehow. Area manager calls and sends me an hour away, that truck never returned. Morning of my trip NO uhaul! Man in Waynesburg, unflagged the truck so i could move. It was trashed, had a nail in the tire, ran horrible, BUT he was wonderful and really saved me so I could move two hours away!

diana G. 
Rating:
4.0

Priopriter is very helpful and accommodating.

loretta M. 
Rating:
5.0

Customer did not leave a comment.

Pamela M. 
Rating:
5.0

Customer did not leave a comment.

Ken G. 
Rating:
5.0

Customer did not leave a comment.

phillip B. 
Rating:
5.0

Customer did not leave a comment.

danny S. 
Rating:
2.0

Where I got the truck fom he didn't ask me if I wanted insurance or abt thing he left the place as soon as he got the money and he had the place wrong where I was moving to and he didn't help us out hooking up the car trailer so no I will not tell any one to rent from uhaul

michael H. 
Rating:
5.0

Customer did not leave a comment.

carl R. 
Rating:
5.0

Customer did not leave a comment.

ROBERT A. 
Rating:
5.0

good guy to work with -- very helpful

becky D. 
Rating:
4.0

Customer did not leave a comment.

Pamela M. 
Rating:
3.0

Customer did not leave a comment.

Pamela M. 
Rating:
4.0

Customer did not leave a comment.

jackie W. 
Rating:
5.0

Customer did not leave a comment.

Deanna N. 
Rating:
1.0

Reserve location did not have auto transporter I reserved and required me to drive 57 miles each way to pick up a transporter at the second location. While picking up the transporter there were computer issues so I was not able to get any copies of contract or signed the rental agreement. When I turned in the rental trailer at the drop off location. I was informed that I have been charged a $45 insurance fee that was never mentioned or approved by me or on my original online reservation. The drop off location said they couldn't do anything about it that I had to call the pick up location. Called the pick up location twice today with no answer and unable to leave a voicemail because voicemail had not been set up yet. The pick up location guy was nice and polite but it is a tiny little building with computer issues. I need the $45 insurance fee refunded back to my credit card as well as the $50 U-Haul guarantee that is advertised for the trailer not been at the agreed-upon location and for me having to travel two hours round-trip to get another transporter after I reserved one at the first location. I would like someone to call me at 904-293-3609 to discuss these details and my refund. I also have screenshots of my original online booking that show the first location and time for pick up with a transporter was not available. The lady at that location told me she had just rented it earlier that day and didn't know anything about my rental. I also have screenshots of my original online booking that show the first location and time for pick up with a transporter was not available. The lady at that location told me she had just rented it earlier that day and didn't know anything about my rental.

Ken M. 
Rating:
5.0

Customer did not leave a comment.

tim O. 
Rating:
5.0

Customer did not leave a comment.

Deanna N. 
Rating:
5.0

Customer did not leave a comment.

Jennifer B. 
Rating:
4.0

Customer did not leave a comment.

Mark S. 
Rating:
5.0

Customer did not leave a comment.

MIKE S. 
No reviews have been submitted for this location.

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