Customer Reviews for Grand Cane Express

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Grand Cane Express

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Marvin M. on

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Everything was just fine

Coy H. on

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Customer did not leave a comment.

Criselda F. on

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When we asked for the rental truck, owner said he didn't have any. Pointed out to him what was sitting outside his store then? He seemed a bit confused. Rude at that. Poor customer service. No explanation on extra charges for milage.

Donna L. on

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Customer did not leave a comment.

Crystal c. on

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Customer did not leave a comment.

kevin f. on

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dennis w. on

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Angela H. on

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I was double charged and guy that did it gave me a number to call that was in shreveport and they were closed.so I called the 800 number and the lady said my money should back on my card in 3 to 5 days. My friend had trouble trying to lock the thing down it was rusty.But it got the job done.The equipment was very helpful and convenient.

Melissa W. on

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Customer did not leave a comment.

Donald B. on

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My experience was horrible. I had to drive an hour because they did not have my reservation in the location I reserve for, then the worker did not know how to check in the previous return and then rent out to me. Had to stay there an additional 30 minutes.

Jonathan D. on

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Don't add the insurance on the rental unless told that is what the customer wants.

VIRGIL S. on

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Customer did not leave a comment.

Barbara B. on

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I was very upset that after performing the supposedly quick check in on the internet, I was asked to fill in the same information when I arrived to pick up the truck.. I was delayed longer than necessary