Had to wait an hour for Laura to find keys. Very unprofessional
Chrissy R.
Customer Reviews for Grand Eagle Ford Lodge & RV Park
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Veryyyyy unprofessional!!!! The office and desk person reeked of cigarettes. Took a whole hour for her to find the keys. I got the biggest uhaul but she couldn't find the keys and i had to get a smaller truck. Poor service, nasty smelly office.
Chriscelda R.Have someone there to rent the truck to the customer and have someone at the return location not a phone number to call and get leave a message.
Thomas W.Not charge a fee for tow package when it was declined on the order.
Steve O.