Customer Reviews for Grande Market
(U-Haul Neighborhood Dealer)

22 reviews

3300 E Colorado Bl   Pasadena, CA 91107

(626) 389-8588

Location Hours

  • Mon-Sat: 10 am - 7 pm
  • Sun: Closed

Services at this Location:

Contact Us

(626) 389-8588

3300 E Colorado Bl
Pasadena, CA 91107

Services at this Location:

Location Hours

  • Mon-Sat: 10 am - 7 pm
  • Sun: Closed
  • habla español

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Excellent service will recommend to friends and family

Scott M. 
Rating:
1.0

Wasn't available when dropped off car and over charged me when car was already turned in

Darieo H. 
Rating:
3.0

Customer did not leave a comment.

Isaias H. 
Rating:
4.0

Convenient location and friendly manager

Edward W. 
Rating:
4.0

The person in charge was very kind, friendly, helpful. Would definitely rent from him again.

SCOTT D. 
Rating:
4.0

I've had to rent smaller trucks and vans multiple times due to a shortage of larger trucks. During self pick up with the uhaul app; I've had issues with the app not being able to upload pictures. Either during the walk around or fuel/milage input screen. Ive needed to update pictures due to damage ive found or entering the fuel/milage inquiry. This last time during the return of the 9ft van. The app said the fuel level was under the specified amount. It had been approximately 3/4 at pick up. I returned it with 3/4 tank. The app said it should have been 7/8. I sent an email about the situation. I am now on around our 5 or 6 rental with uhaul in 3 weeks.

Anthony H. 
Rating:
5.0

Customer did not leave a comment.

Christian B. 
Rating:
5.0

Customer did not leave a comment.

George K. 
Rating:
5.0

Customer did not leave a comment.

Lev K. 
Rating:
4.0

It's always going to be a whole lot more than 19.95 for the day. More like 68USD for 24 hours. But the van is just right for moving a few things.

George L. 
Rating:
4.0

I was not informed about bring or taking photos of things for the approval process. I was waiting for 30 mins until I was able to drive. There has to be a way to do that before pick up...

Taft R. 
Rating:
4.0

Customer did not leave a comment.

may L. 
Rating:
2.0

There is no clear indication where the UHAUL truck location is, other than the physical location of the truck itself.

Elizabeth O. 
Rating:
5.0

I like this location because I don't have to deal with the guys asking if I want to hire them. I get the van, get out and then return. No waiting and no hassle.

Cynthia R. 
Rating:
4.0

Customer did not leave a comment.

Victor S. 
Rating:
5.0

Customer did not leave a comment.

howie Y. 
Rating:
5.0

Everything went well. Took a little getting use to the online rental process... even kind of regretted having gone that route. However as I got use to the sustem and the photo uploading verifications and all that I realized what a smart system it was. Then I remembered the last time I rented live at a uhaul location and had to wait until the 3 customers in front of me were attended to I knew I made the right choice

Eric P. 
Rating:
5.0

The prices have increased quite a bit. It makes me weary about using u-haul again because with task rabbit and such, there are so many cheaper options now for truck rental.

Cara D. 
Rating:
3.0

Location is convenient but truck doesn't have a ramp so it was difficult to move things. Other than that, it was clean.

Rating:
3.0

I reserved a dolly to come with my truck rental and it didn't come with one, yet I still got charged for it.

Sir percival ali T. 
Rating:
5.0

Easy hassle free. Store owner very nice and easy going. Thanks.

Jamie G. 
Rating:
4.0

the AC unit needs to be fixed. not working properly. on and off through out the entire rental period.

William Y. 
No reviews have been submitted for this location.

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