Customer Reviews for Grandville Central Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Grandville Central Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

John V. on

Rating:

Customer did not leave a comment.

Joel S. on

Rating:

Customer did not leave a comment.

Roger B. on

Rating:

Dropped off after hours. The orange box was easy to locate in order to put in keys. It was nice to get a call the next day telling me everything was OK.

GARY C. on

Rating:

Customer did not leave a comment.

matthew m. on

Rating:

Customer did not leave a comment.

Jordan P. on

Rating:

Jack was an amazing customer service rep! I would come back to this located for this alone, but it also was easy to find, quick to check in and check out, and Jack was very knowledgeable on the products and how to use the equipment. Thank you!

Jason B. on

Rating:

Customer did not leave a comment.

Graham K. on

Rating:

This was my first time renting a moving truck and if I ever need to again, I doubt the people helping me could be half as nice as this location was to me. The man working behind the counter was super patient and a joy to talk with. When he showed the truck to me he went over just about anything you could think of and then some. He answered all my questions and left me feeling fully equipped to move whatever I needed.

Ryan K. on

Rating:

Customer did not leave a comment.

Michael H. on

Rating:

Jack, was a pleasure to work with.

Pete B. on

Rating:

Every time I rent from here the owner goes above and beyond! I will always rent from here.

darryl d. on

Rating:

Customer did not leave a comment.

Joe B. on

Rating:

this location is always top shelf. i wouldnt change anything

david s. on

Rating:

Owner (Jack) was amazingly helpful and courteous. I would rent from him again everytime.

Paul C. on

Rating:

The facility IS VERY CLEAN

Ann H. on

Rating:

Customer did not leave a comment.

Cindi W. on

Rating:

Annoying to check out after long day taking and uploading countless pics at 11pm

Jim B. on

Rating:

Customer did not leave a comment.

Ann H. on

Rating:

Customer did not leave a comment.

Jack O. on

Rating:

Jack is a good guy helped me out and the trucks are very clean inside and out, I would recommend highly recommend this place

Jim S. on

Rating:

awesome customer service!

Ken B. on

Rating:

Customer did not leave a comment.

Jim K. on

Rating:

Great Service, Well Run

Jacob T. on

Rating:

Jack is fantastic. Always reliable and on top of things!

TERRI W. on

Rating:

As always Jack comes through for a WIN! We needed a truck last minute and Jack was able to help us out. Jack is always a great person to work with and I will never go anywhere else. Thank you Jack!

KEVIN M. on

Rating:

Always the best service at this location....I have used U haul all over GR and this place beats all the others..

STEVE B. on

Rating:

Customer did not leave a comment.

James H. on

Rating:

Jack in the office is very professional and a pleasure to work with!

jacob n. on

Rating:

Super friendly and the greatest customer service I’ve ever had thank you!

Barry B. on

Rating:

Fantastic service once again!

Tyler W. on

Rating:

None, everything was as needed thanks again jack!

Barry B. on

Rating:

A1 service provided by Jack. Will be doing more business with this location and Jack in the future. Barry Brown

Sheryl B. on

Rating:

Jack is a great guy, he makes everything so easy!!!!

lawrence b. on

Rating:

Nothing, excellent place to rent a truck. Will always rent from here

Mike S. on

Rating:

Customer did not leave a comment.

Leroy K. on

Rating:

Customer did not leave a comment.

Matthew M. on

Rating:

The equipment/truck were great, the customer service was NOT. Owner was really rude.

Ryan K. on

Rating:

Customer did not leave a comment.

Josh W. on

Rating:

Best service feom uhaul I have ever had

lawrence b. on

Rating:

Always a pleasure to rent a truck there.

Mike H. on

Rating:

Customer did not leave a comment.

Jesse H. on

Rating:

Customer did not leave a comment.

malcom b. on

Rating:

Customer did not leave a comment.

george e. on

Rating:

your man took care of everything so you guys have it down thanks again

shari w. on

Rating:

Customer did not leave a comment.

Greg c. on

Rating:

The owner took care of me and educated me on the process with humor! Did a good job! Friendly! I would highly recommend this place to anyone needing this service!

John T. on

Rating:

Customer did not leave a comment.

Alex P. on

Rating:

Customer did not leave a comment.

Jason S. on

Rating:

Customer did not leave a comment.

Fred H. on

Rating:

Customer did not leave a comment.

John H. on

Rating:

Customer did not leave a comment.

James S. on

Rating:

Jack was extremely knowledgeable and helpful. Equipment was ready on time and in excellent condition.

Dave L. on

Rating:

I only dropped off after hours.

Marie R. on

Rating:

Customer did not leave a comment.

ROBERT V. on

Rating:

Customer did not leave a comment.

David C. on

Rating:

Customer did not leave a comment.

RC LASER W. on

Rating:

Jack was pleasant to work with and he was very accommodating and easy to work with.

mark o. on

Rating:

Customer did not leave a comment.

Brian C. on

Rating:

Customer did not leave a comment.

Chris E. on

Rating:

Customer did not leave a comment.

Earl L. on

Rating:

Customer did not leave a comment.

Robert R. on

Rating:

Customer did not leave a comment.

Kimberlee D. on

Rating:

Jack is your man !!!!

Steve B. on

Rating:

Jack was great to work with and did an overall excellent job

dave c. on

Rating:

Not a blessed thing!

Patrick A. on

Rating:

Customer did not leave a comment.

Colleen M. on

Rating:

Great customer care!!!

Aida A. on

Rating:

Nothing at all the representative was very helpful his customer service was excellent Thank you !

MITCHELL M. on

Rating:

PERFECT 3 year rental under Jacks care

ERIC M. on

Rating:

Customer did not leave a comment.

Mitch M. on

Rating:

Customer did not leave a comment.

Shawn C. on

Rating:

Customer did not leave a comment.

Marie S. on

Rating:

Jack helped check in the truck. He did a wonderful job explaining everything to me and an answered all my questions. Great Employee! Thx

Brad V. on

Rating:

Very friendly and easy to work with. Thank you!

MARK F. on

Rating:

Customer did not leave a comment.

Thomas B. on

Rating:

Jack was very helpful. Friendly and professional and informative. He went out of his way to ensure we had what we needed. He called me to check my status on moving day because I was late for my appointment time. He adjusted his schedule to help me out. Jack represents customer service that rarely exists these days. Well done Jack! We'll be back!

Steve R. on

Rating:

Jack was amazing! Very knowledgeable about the equipment and had an answer for every question I had. The equipment was ready to go as soon we got there! It was a pleasure working with him.

Jim V. on

Rating:

Customer did not leave a comment.

Danielle O. on

Rating:

Jack is great and he was always very helpful.

Donald T. on

Rating:

Customer did not leave a comment.

Michael H. on

Rating:

Very Easy Lease and move in.

Mary M. on

Rating:

Introduce yourself first

Rob L. on

Rating:

Customer did not leave a comment.

Jennifer D. on

Rating:

I absolutely recommend this particular place to everyone! Jack is a great person to work with and very knowledgeable on what he does. And if by chance something is out, he goes out of his way to help me out! Awesome!!!

kevin m. on

Rating:

Customer did not leave a comment.

GERALD S. on

Rating:

Always clean inside and out. After 3 years in storage there was NO infestations! Not even 1 spider web on furniture! Amazing. Thank you Jack!

Donald T. on

Rating:

Customer did not leave a comment.

Jacob G. on

Rating:

Customer did not leave a comment.

Kimberlee D. on

Rating:

Every aspect of service was superb !!!!!!

troy m. on

Rating:

No improvements needed.

James W. on

Rating:

The gentleman that was there did a great job very friendly assisted me in getting what I needed.

BILL H. on

Rating:

Customer did not leave a comment.

andrea G. on

Rating:

The man at the uhaul was very helpful and experienced. He did a great! We would definitely use that site again.

Jennifer D. on

Rating:

Absolutely wonderful location and Jack is amazingly helpful and wonderful to work with!!!

Anna P. on

Rating:

We went to another location to get the Uhaul free month as advertised. This comment was made for the refund.

Sherry G. on

Rating:

Great job finding a u-haul for us. Also, my daughter walked in, with no reservation for a u-haul, but needed one, and he called nearby locations until he found one for pick up in 4 hours. We were impressed with his service.

Rudy M. on

Rating:

Customer did not leave a comment.

Michele B. on

Rating:

Nice place

heidi j. on

Rating:

Jack provided excellent customer service and was and had a very friendly personality.

Tim M. on

Rating:

Customer did not leave a comment.

Terry B. on

Rating:

Customer did not leave a comment.

Amy M. on

Rating:

Perfect!! No improvements needed! ??

DAN F. on

Rating:

Keep up the good work!

Marcy T. on

Rating:

Customer did not leave a comment.

Joanne L. on

Rating:

Customer did not leave a comment.

Jerome W. on

Rating:

Everything was all good. I would recommend all my friends to use your truck and storage facilities. Thank you for your excellent service.

Janice H. on

Rating:

Customer did not leave a comment.

Bob D. on

Rating:

Customer did not leave a comment.

TED K. on

Rating:

Clean and reasonably priced. jack was very helpful.

JESSICA H. on

Rating:

I am exceptionally pleased with the kind,courteous service I received from Hope, at your Grandville center. She is very knowledgable,friendly.

STEVEN P. on

Rating:

Facility is top notch but tries twice to enter 4 digit passcode for secure door entry without success.

SHERI A. on

Rating:

Very clean, nice people, easy to access.