They didnt have the right size trailer and I felt incredibly uncomfortable driving the larger trailer. Caused lot of stress and anxiety, overall terrible experience.JARED S.
Customer Reviews for Grant County Box & Supply
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Heather at the Crittenden it location was very nice and went above and behind to help me. And her Mom at the Williamstown location was so nice to me. And knew what she was doing with hooking up the trailer!!Tony H.
Connie was super-helpful and nice. She had everything prepared and made the pick-up fast and easy.GARRY G.
Customer did not leave a comment.Markus B.
Was a rip off to pay a flat fee and then a Mileage fee after only 41 miles. Does not allow for any travel to locations where we were picking up cargoTim R.
Very kind thank youKINDRA C.
Manager of the location was very professional. She was prompt in texting me and communicating with us regarding our rental.TOBY A.
Customer did not leave a comment.Erica G.
Customer did not leave a comment.KEITHALLEN C.
Great people went over the top to helpJason T.
The best experience I have had with an independent uhaul dealer. Location was perfect. The owner was amazing and answered all my questions. Texted me the day before to confirm my reservation. best experience ever.Paul Z.
Price charged was higher than advertised price on U-haul.com Be sure to verify this before you pick up because they tell you they can't do anything about it and then corporate tells you you have to go back to the location. Trailer was in great shape and customer service was good until after payment was received and then we needed help.STEVEN L.
Customer did not leave a comment.Kayde O.
The truck probably needs to be checked on the right wheel it would pop and crack when turning right and I had trouble turning itRachel H.
Customer did not leave a comment.James W.
Customer did not leave a comment.James W.
Customer did not leave a comment.Amanda L.
Customer did not leave a comment.christine D.
Very personal and helpful. It's the only Uhaul Facilty we use in Ky. We rented or dropped off 4 times during the last 12 months.Douglas L.
Customer did not leave a comment.Russell M.
Customer did not leave a comment.DOUGLAS P.
Customer did not leave a comment.Doug L.
Customer did not leave a comment.ROBERT C.
Keep up the good work. Easy process, user friendly, great people. Thanks again, DaveDavid F.
Top Notch!!John S.
Thank you so much Connie. You were wonderful!GILBERT L.
I always rent my Uhauls from Kevin and his wife. They are always so friendly and make sure we are taking care of;)Bridget L.
It is great just the way it is. Very friendly and clean. We will rent againFaye H.
Customer did not leave a comment.Jennifer S.
Weather (winter) is always a factor. Keeping necessary equipment to free stuck trailers in ice etc. is a good thing. We were able to free the trailer and be on our war. Location and easy to get to makes it easy as well. We'll be back.E C.
Customer did not leave a comment.George S.
Great Service. Will use againConnie P.
I recieved a text message telling me where to drop the trailer, with NO assistance from staff.Ernest S.
Customer did not leave a comment.DON S.
Customer did not leave a comment.Donald H.
Customer did not leave a comment.Vicki M.
Customer service st this location is outstanding!Barbara P.
Customer did not leave a comment.John S.
Customer did not leave a comment.Mark M.
Connie was very professional and helpful.barbara P.
I'm so happy with the SERVICE AND CONVENIENCE OF THE WILLIAMSTOWN KY Uhaul location! Meets all my hauling needs! Highly Recommend!Mary S.
Customer did not leave a comment.gregory B.
Customer did not leave a comment.Albert Edward S.
Customer did not leave a comment.Roger N.
Thrilled with the customer service I received! Picked up a truck on Sunday morning over Labor Day Weekend! Service was outstanding! Highly recommend!Mary S.
Customer did not leave a comment.Carol R.
Customer did not leave a comment.Donna K.
Customer did not leave a comment.Cheryl G.
Customer did not leave a comment.Melanie H.
Customer did not leave a comment.Louis K.
Customer did not leave a comment.Robert R.
Customer did not leave a comment.Earl S.
Customer did not leave a comment.Brenda W.
Customer did not leave a comment.Jenna R.
Connie and her husband are real nice people and worked with me I'd recommend to anyone definitely worth going too.danielle P.
Customer did not leave a comment.TERRY J.
After hours drop off in this location as to parking the truck was made very clear regarding how the other trucks were parked.Gerry L.
Kevin and his wife are great to work with.Brian H.
Customer did not leave a comment.REBECCCA B.
Customer did not leave a comment.Caitlin S.
Customer did not leave a comment.GARY B.