Customer Reviews for Green Genie Pawn
(U-Haul Neighborhood Dealer)

See 12 reviews

9424 N Council Rd   Oklahoma City, OK 73162
(Just N of NW Expressway on East side of Council Next to Daylight Donuts)

(405) 495-9852

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(405) 495-9852

9424 N Council Rd
Oklahoma City, OK 73162
(Just N of NW Expressway on East side of Council Next to Daylight Donuts)

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 6 pm
  • Sat: 10 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

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Rating:
2.0

The location was closed during the day. It had very limited parking space and the way other vehicles were parked made it difficult to negotiate. There was a low wire and a low covering that made it difficult or impossible to drive through. Also, the area was kind of sketchy and we did not feel safe.

David B. 
Rating:
4.0

Customer did not leave a comment.

Larry W. 
Rating:
5.0

Customer did not leave a comment.

Carrie C. 
Rating:
3.0

Customer did not leave a comment.

LEIGH H. 
Rating:
5.0

Customer did not leave a comment.

rick J. 
Rating:
4.0

Wipe the truck down on the inside and vacuum for next customer. There was a lot of dirt inside truck and in cup holders.

brenda J. 
Rating:
1.0

Customer did not leave a comment.

TREY C. 
Rating:
2.0

The transmission kept slipping on the truck killing my gas mileage. The rubber moulding didn't seal properly at the top of the drivers door letting air rush in and drive the driver nuts. The air conditioning worked whenever it wanted. The brakes weren't working properly. The tow truck driver who came to look at it on Friday said it was a miracle we made it here. He also said the truck transmission slipped on him 3 times when he test drove it. The location I picked the truck up from was a Pawn shop not even a U-Haul rental center so I couldn't buy boxes, locks and they didn't go out and look over truck with me.

KIETH C. 
Rating:
1.0

I refueled the truck (13 gallons) to bring the fuel gauge over the 3/8 mark (It was nearly at the half full mark). I arrived at the drop off location at 9:25am. The sign said they would open at 9:30am. I waited until 9:45am. When they did not show, I put the key and the safe move slip in the drop box. At 10:17am an email arrived with a receipt showing the fuel level was at 1/4, and a $25 charge for fuel. I am protesting this absolute ripoff. The truck is in need of wheel balance and alignment. It starts to shimmy at about 58mph and gets much worse above 62mph. Also, there is an intermittent metallic rattle. Very noticeable while stopped in Drive. Could not tell if it had to do with the brakes or transmission. Finally, I really hate getting ripped off on this refueling scam.

JOHN R. 
Rating:
3.0

Customer did not leave a comment.

LLOYD M. 
Rating:
5.0

Add location address to U-Haul confirmation email. The email only contained the name and there were two locations in yellow pages by the Green Genie Pawn name.

Lisa N. 
Rating:
5.0

Sherri was just great. Very helpful. I will use again!

Charlotte E. 
No reviews have been submitted for this location.

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