The front gate was locked when I attempted to drop off after hours the evening before. I returned the next at 9:30am and the gate was still locked. There was also another customer there waiting to pick up a trailer that wasn't on the lot. I'd never rent from this location.William H.
Customer Reviews for Green Savannah Nursery
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Wonderful service. Even helped me ensure I hooked up the travel trailer correctly.Timothy G.
The lady there was really nice and helpfulSharon D.
Customer did not leave a comment.LUTHER B.
I love the nursery for the garden/farm stuff, but for UHAUL no, the gate was shut, and it was uncomfortable to drop the truck off.RACHEL S.
Very Friendly and helpful. Was a very enjoyable experience!!!Kevin D.
Very nice. I hope the pick up location at greens nursery in Sumter sc stays open.Timothy G.
Friendly, professional, and quick service.Richard W.
Customer did not leave a comment.James G.
Customer did not leave a comment.LARRY T.
Customer did not leave a comment.Matheus W.
Inspect the vehicle prior to next family.Neil R.
I opted for the 24/7 pick up. No code for the lock box was sent. It took almost an hour to get someone that could give us the code so we could get the truck.Timothy W.
Customer did not leave a comment.JEFFREY S.
Very niceDavid H.
This was the BEST UHaul experience I have had. I have rented from almost every UHaul spot in Sumter but this one is by far my favorite.Rachael J.
Customer did not leave a comment.Kristopher V.
It took me over one hour to get the paperwork done. By not fault of the rental location; the UHAUL system was down. I think there should be some other feature in place to keep the renter from having to wait so long. It was to the point that the business was about to close and I was not going to be able to rent. Finally the clerk was able to get through to UHAL by phone after several attempts and they were able to assist after another 25 min of waiting. The location attendant was very apologetic and was doing everything she could to solve the problem and get the equipment rented. I was almost to the point of leaving and going to your competitor for my rental needs. Joseph H Duggan firstname.lastname@example.orgJOSEPH D.
Customer did not leave a comment.Thomas D.
Customer did not leave a comment.LADOVIA D.
Customer did not leave a comment.Ritchie M.
Customer did not leave a comment.Christopher W.
Customer did not leave a comment.Gregory H.
Extremely friendly and understanding of my inexperience backing up.CHRISTINE D.
Customer did not leave a comment.WILLIAM C.
I can't remember the lady's name who helped me but she did a great job!!!JAMES P.
Customer did not leave a comment.Kimberly C.
Customer did not leave a comment.DAVID S.
Great customer service very friendly did great geting everything ready when picking up the rental thanks for the great truck got the job don't really fastJeremy T.
Customer did not leave a comment.ELIZABETH B.
Very helpful in getting my rental and hooking up. Great experience.James W.
Friendly staff and pleasant transaction. Will use them again for sure!James B.
This location is out-of-the-way, but were extremely helpful. They were worth the extra time to get there.Stephen C.
Customer did not leave a comment.DAVID M.
Customer did not leave a comment.Jonathan C.
Customer did not leave a comment.Deborah G.
Customer did not leave a comment.William H.
Customer did not leave a comment.Anthony A.
Customer did not leave a comment.Mattie S.
Customer did not leave a comment.Kenny D.
Customer did not leave a comment.Kenny D.
Customer did not leave a comment.Elizabeth R.
Customer did not leave a comment.Kenyatta M.
Everything was perfect!Scott H.
Customer did not leave a comment.Lake C.
Customer did not leave a comment.Daniel K.
Great service!ally D.
Customer did not leave a comment.Donia M.
Customer did not leave a comment.Josephine S.
everything was good except I was given one price online and was charged $100 more on my visa card, mot a good way to do buiesnessCHRISTOPHER B.
Customer did not leave a comment.Gerry R.
Preferred equipment was not available for pickup after being told by U-Haul that the location has the requested equipment.Anthony N.
Fix the computer system. I have heard from 2 location there is a glitch with the system where it freezes when there is a tow dolly on the order. This caused an issue with not being charged for my entire order because item dropped off. I was called with a location and they did not have the equipment available. I placed an order for a furniture mover and it was not there. They could not find it. Lastly when you pack a 26' foot truck and attach a car and a tow dolly you can not tow over the road. A state license only allows you to tow 26,000 lbs. Once loaded the vehicle weight was 27,000. I had to return the tow dolly and ship my vehicle by commercial truck. Some states require U-Haul to stop at weigh stations. These are all thing I had to learn the hard way even asking representatives from U-Haul that no one knew. Educate the entire company. Make this information known throughout the business. U-Haul is failing their customers.ANTHONY N.
Nothing, the service that i received was awesome. This was my first time renting Uhaul and I had lots of questions, they were patient with me on the phone and in store. I talked with an older lady in the phone and I talked with a younger lady in the store twice. She didn't seem irritated about all of the questions that I had but she answered all of them. This was the best service that I ever had. ThanksCynthia T.
Customer service is very excellent lady is very nice I waiting on road before time only 2 minutes and she come 15 minutes early at location she open get for me in second thanks very nice person and location thanksVIpinbhai P.
Customer did not leave a comment.Michael L.
- Uhaul switched pickup locations and did not receive any form of notification. - Store couldn't process my checkout. I eventually found the express checkout link in my email (maybe make that more apparent vs a tiny link in the email body). Sounds like your system upgrade hasn't gone smoothly. Had I not been able to checkout on my phone there would have been no way for the store to check me out.John W.
Customer did not leave a comment.Justin A.
The web needs to improve on the ability to upload DL. It is a requirement but the site says it is optional. Also, after trying to reserve a larger truck and told there were none, 3 were at the location. They all just didn't show up overnight. Easy in and out though and truck drove well.Susan M.
Customer did not leave a comment.Richard D.
Customer did not leave a comment.terry J.
Customer did not leave a comment.Gary F.
Customer did not leave a comment.terry J.
Great experience! Especially after we had a bad one with another company in Sumter.Heyward M.
Customer did not leave a comment.Tangula K.
Great experience with the truck rental and the people at this location are very nice but didnt like the idea that I couldnt rent a car dolly to move a small truck . thought that was crazy.DOROTHY W.
Customer did not leave a comment.James J.
excellent keep up the good workfrank B.
If I ever need a UHaul I will use them. They were very friendly and helpful. Highly recommend them!Amy A.
Customer did not leave a comment.KEITH K.
Customer did not leave a comment.Stevie B.
Great and friendly service. Super fast also, I was in and out within 15 minutes.Jerry G.
Customer did not leave a comment.Beverly P.
Customer did not leave a comment.Michelle R.
Customer did not leave a comment.Latasha L.
Customer did not leave a comment.Shawn B.
Customer did not leave a comment.laval O.
mileage was recorded incorrectlyFelecia S.
Customer did not leave a comment.Dominic B.
Customer did not leave a comment.Matthew N.
Customer did not leave a comment.LeChone W.
The location was convenient, the area was nice and clean, and the lady who helped us was very nice. This company represented U-Haul very well.maria M.
Customer did not leave a comment.Lenny C.
Customer did not leave a comment.Chris M.
Customer did not leave a comment.Holly S.
Customer did not leave a comment.steven H.
Customer did not leave a comment.David S.
Not a thing. Very happy with everything.charles F.
Customer did not leave a comment.james G.
Customer did not leave a comment.Jaquara M.
Customer did not leave a comment.Angela F.
My overall experience was great from the time I picked the truck up and until I dropped it off. The lady where I picked the truck up from was very nice and helpful she was great.Johnny A.
She was awesome, very friendly and seen to it that my needs were taken care. If i ever need to rent again i will definitely be a returning customer.Henry M.
We ordered a furniture dolly, which they didn't have when we arrived. Would have liked to know this beforehand. It made the move much more difficult.Jana A.
Customer did not leave a comment.VIVIAN H.
Customer Service was outstanding! I would recommend using this service. Hassle free , clean and respectful.Sarah S.
Customer service was exceptional.Brittany M.
Customer did not leave a comment.Deanna T.