Customer Reviews for Greenleaf Express Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Greenleaf Express Inc

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JANEY S. on

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Need to check the vehicle Beyond right turn left turn flashers working brake lights working because once you're on the road you do not realize it until somebody tells you when you're driving that you have no lights on the back

Arthur T. on

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Customer did not leave a comment.

RUSSELL S. on

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Fix the internet there make it faster. I had to scan my dl 7 times during the 1hr and 15min wait after already reserved you need to tell people when you change your policy! I see it as a bait and switch!

Dennis L. on

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Customer did not leave a comment.

STEVEN H. on

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Trailer was filthy inside and out. Gas station attendant is too busy to devote proper time to renting trailers.

Chris K. on

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Customer did not leave a comment.

Steven H. on

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A two-day rental on a small trailer for $150 is way too much. Also, stop renting heavy trailers without a tongue jack/stand. I would not have rented had I known you really went on the cheap with a standard part of all trailers and farm equipment. Parking lot full of huge mud puddles.

CHARLES H. on

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Customer did not leave a comment.

Gary T. on

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Make sure you have the size truck your customer made reservation for.

Andrew S. on

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Customer did not leave a comment.

Mark F. on

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chris B. on

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less computer or phone information and more at pick up point. confusing and stopped before final steps. once logged on again then got conf #. truck worked great.

Daniel B. on

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The staff at the drop off was overwhelmed. Running the counter of a BP gas station/convenience store and UHaul facility was too much. Maybe consider more help on busy (college is out weekend) times.

mike P. on

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staff on duty was helpful and had a great attitude check in was prompt and trouble free!!

ROBERT S. on

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Second time I've dropped a truck off there,was in and out in less than ten minutes. Personal have been exceptional both times. Great location,excellent FIVE STAR!!!!!!!!

Greg K. on

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Although the lady who checked me out was nice, she did not clarify how many miles was needed for the trip which resulted in extra charges when turning in the vehicle.

KELLY V. on

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Clerk did not know how to do rentals. Left blinker/brake light did not work, but we didn't know it when we left, as they did not have an adapter available, so we had to tow without lights to a hardware to buy an adapter. Not a great experience. We spent 25 minutes getting this rental, with an online reservation!

william W. on

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Customer did not leave a comment.

jeffrey P. on

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get them out and help when you come in and drop it off

Dale William E. on

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The trailer was full of mud when I picked it up and they called me approximately 2 hours and 15 minutes after my return time stating it was late,the trailer had been there since 11pm the night it was rented.

dan H. on

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Picking up the trailer it was given to someone else took me 2 extra hours of driving I reserved it went to lunch and my reserved trailer was given to another person! Drop off location extremely nice

Jennifer G. on

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Customer did not leave a comment.

James B. on

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Friendly agent, paperwork ready.

andy V. on

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Site was not familiar with app

Kent I. on

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Russell B. on

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Employees were not trained on how to even set up a contract, it took 2 hours to check out when we had already done it online. It took so long that I missed the event I was making the trip out for in the first place. Very disgusted will never recommend u haul to anyone. I will be taking my money elsewhere and making sure everyone I know does too. Original online contract was for $28.00 but when we got to the pickup location the teller told us it was $60 because we paid in cash and we found out later that she put us in for 2 days instead of one. Called customer service because the insurance was also not put on like we wanted and we had to turn around after driving 30 miles to go back to original location to add insurance. Then it took them at least 5 different contract attempts to get it right and even had to call their representative because they couldn't figure it out. I think it's rediculous that the customer service rep could not just add insurance over the phone or at another location so we wouldn't have had to turn around. Plus one if the tires on the trailer was in very poor condition we we're lucky to make it to our destination. The rubber is literally peeling off!

Michael M. on

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Customer did not leave a comment.

Shelley S. on

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There was only 1 girl and we had to keep waiting while she handled customers pumping gas. She did the mileage incorrect. We were told we would get 1 month free storage and she nothing about it. Did not get our storage unit.

Harold J. on

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Customer did not leave a comment.

ROBERT D. on

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talked to uhaul on phone the worst customer service ,,said i was lying about my pickup spot,,,then hung up on me!!!!!