Customer did not leave a comment.Jennifer D.
Customer Reviews for Grey Fox Emporium & Consignments
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Steve C.
Customer did not leave a comment.Grant C.
The app has a hard time telling if you are in the correct spot or not. Need to up the radius of the location finder or just get rid of it all together. Spent an hour with customer support before we could even get our rental and became behind on schedule all dayChaz Lee N.
Customer did not leave a comment.Derrick Jay L.
Same as aboveAMADEO M.
Right now it was easy picking up a trailer and dropping it off I cant think of anything right nowAMADEO M.
Customer did not leave a comment.Jim W.
Customer did not leave a comment.Allan J.
We dropped the trailer off at night, and it was safe to be able to do that.Kimberly M.
Customer did not leave a comment.Brian A.
Your website was ok when I picked up the truck, but wouldn't work at drop off, which took 45 minutes to resolve by phone. The moving help was excellent in Alpine. However, when attempting to schedule the helpers in Alpine, the web site kept picking a date one week after I needed. I was able to resolve this by phone. I felt the truck was excellent, the movers excellent, but the website frustrating. Also, the website would not allow me to save the truck drop off location.Traer C.
Customer did not leave a comment.Mike P.
Customer did not leave a comment.JOHN P.
Everything was great. Renting was quick and easy thank youTINA A.
Easy to work with and very helpful.Albert B.
Ernie in Thayne WY provided outstanding customer service!Carol N.
Customer did not leave a comment.Elizabeth Stephe B.
Customer did not leave a comment.Jennifer R.
The on line process is complicated for non user friendly computer people.Dent S.
Customer did not leave a comment.Betsy V.
Truck had air bag lite on when picked up threw Check engine light on during the trip transmission gave me trouble all the trip Was worried I wouldn't make it to my destination barely made it to drop off my I haul truck. 4 codes were found on the truckRobert G.
Very warm and friendly owner. Love doing business with them. Always helpful. Glad he is open on Saturdays! Only one on that side of the state that is.Karen M.
Very helpful.Erik J.
Ernie was outstanding and fulfilled all of our needs even though he was very busy.Mark B.
Easy and friendly drop off. Was harassed to return the uhaul early by a location in Jackson wy. Glad we found a place closer to our new home. The man in Jackson wanted it dropped off a certain time earlier because he wasn't going to be around when I needed to. Even tho it was during business hours. Very happy with the grey fox locationJulie B.
Great location and Great service!JACQUELINE O.
The amount charged $35.00 was almost twice the quote over the phone, $35.92.Pete H.
Customer did not leave a comment.BRETON J B.
Customer did not leave a comment.Darrell T.
Customer did not leave a comment.GARY F.
Ernie was extremely helpful and provided valuable advice prior to picking up the truck. Truck was clean and ready to go as requested. Our experience couldn't have run any smoother. Excellent customer service.Gary H.
Customer did not leave a comment.Jason A.
When we first reserved 2 6x12 enclosed cargos for Thayne Wy online didnt say they were out we got a call Thursday afternoon about none in stock and we were leaving Saturday morning. We decided to rent a uhaul truck we got to thayne Wy the mirror was broken, the inside cab was so dirty and gross smelled like cigarette smoke.Joseph S.
Customer did not leave a comment.Melinda H.
Customer did not leave a comment.Jerry L.
Customer did not leave a comment.Allison H.
Excellent service- courtesy, and friendly to deal withKent K.
Customer did not leave a comment.Robert C.
Best experience with U- Haul. Ernie was great.Pat G.
Customer did not leave a comment.Don James R.
Customer did not leave a comment.Don R.
This was one of the best U-haul experiences I have ever had. Equipment was ready as promised, clean and well maintained. Trailer was attached and unhooked by the owner, all in a very friendly atmosphere.Johan H.
I would recommend this location to everyone. Excellent service and super nice.tamie L.
Easy drop off.Rich M.
Easy drop-off...unsupervisedAndrew N.
They need more different sized trucksJoi S.
Customer did not leave a comment.JAY B.
Great experience!James B.
I know it isn't the locations fault. But the truck is very base. On a long trip it would be nice to have a loaded truck. I got out and went around several times trying to adjust the mirrors. Get with the times. :)Jonny B.
Customer did not leave a comment.Marlene O.
Get a different location for rental return. Charged me for cleaning when I swept the truck and trailer out myself. Also charged me for fuel when I returned it with the same amount as when I rented it. Don't return anything here if the attendant is not present. I had no choice as I had to go to work the next day. Tod in customer service was very helpful however.Phil F.
This location the guy was a grumpy old fart not friendly at all....Kevin D.
Customer did not leave a comment.Don R.
Customer did not leave a comment.Dale P.
Customer did not leave a comment.james A.
Both 12v power outlets were broken. Truck did not have cruise control. A/C was not adequate at 95 degree ambient temperature.HT S.
Trailer was very old, lug nuts on wheels were nothing but rust. Trailer was in very poor condition as it had been used for a long time with lots of damage!Karen M.
Customer did not leave a comment.Ron R.
This guy went over and above as your traffic department took the truck I need it away from him one day before my pick up anyway he got the truck I was under extreme pressure he handled it all excellent highly recommend this gentleman ErnieDale V.
Customer did not leave a comment.CHUCK R.
Customer did not leave a comment.Allen J.
Customer did not leave a comment.MICHAEL L.
Excellent service and equipment was perfectly maintained.Kent K.
Great customer serviceGlenn Y.
Customer did not leave a comment.tim C.
Customer did not leave a comment.Pete H.
Ernie was wonderful and check in was a breeze.Patrick Allen L.
Customer did not leave a comment.Thomas H.
Ernie was very friendly, professional, and helpful! Thanks Ernie!Ryan Z.
Customer did not leave a comment.Scott M.
Customer did not leave a comment.Scott B.
Good customer service. Easy transaction.Patrick O.
Not charge for more time than needed. I only used the car haller trailer for 16 hrs and got charged for 3 days. Feeling ripped off. Rental guy was very friendly though.Teresa B.
I had to wait an hour to be able to get the trailer because no one was there to help me. Be careful about reserving online ahead of time with this location the owner of this location does not check reservations on the Internet very oftenKasey K.
I wish the 4x8 had a hitch jack hard to lift off when loaded. Treat them like I was treated and they will definitely be satisfied!Bruce M.
Customer did not leave a comment.Patrick L.
Ernie was efficient at check in and got us on the road quickly!Rachelle B.
Customer did not leave a comment.Allen G. J.
Customer did not leave a comment.Melinda C.
Ernie is terrific. The truck was really easy to drive and the trip was successful. I would recommend U-Haul and this location in particular to anyone needing a truck to â€œhaulâ€.Jon P.
Customer did not leave a comment.Jonathan T.
Great inventory. Easy to find.Frank Y.
Ernie was excellent to work with.Daniel H.
Ernie was very personable and helpful after a long day of unloading.Daniel H.
Customer did not leave a comment.Rodney G.
Customer did not leave a comment.Jerry H.
Customer did not leave a comment.Chester K.
after talking to both Uhaul dealerships about drop off location I was still charged a "wrong drop off location fee" not happy about thatken B.
Ernie was very helpful and courteous. I would highly recommend this business.David G.
Customer did not leave a comment.Scott S.
Trailer has been returned on May 1, 2019. Check in person was very helpful and nice.KEN G.
Nobody was there when I returned the truck.Senter T.
Customer did not leave a comment.Kirk H.
Ernie was amazing and helpful. A really nice gentleman.ROB H.
Perfect customer service.Jack and Laurie S.
Truck needs alignment, cruise control and leg room!damon B.
We enjoy working with this location and the dealer, very helpful and friendlyJoanna A.
Customer did not leave a comment.Kirk H.