Customer Reviews for Greystone
(U-Haul Neighborhood Dealer)

38 reviews

221 E Oakridge Dr   Albany, GA 31705

(229) 883-7232

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: Closed

Services at this Location:

Contact Us

(229) 883-7232

221 E Oakridge Dr
Albany, GA 31705

Services at this Location:

Office Hours

  • Mon-Sat: 10 am–6 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Already great

Demarkco M 
Rating:
5.0

Gene was very helpful!!

Kathleen C 
Rating:
3.0

Great customer service from the guy working. Fairly small parking lot, made it more difficult to maneuver.

Budd b 
Rating:
1.0

When I got to the location to get my U-Haul it wasn’t there - no notice at all and had to drive 30 miles out of the way to get a U-Haul last minute! Threw my plans off and my help was waiting at home charging me by the hour and do you think I received an apology or discount of any kind ? No .not at all !

Susan L 
Rating:
4.0

Customer did not leave a comment.

Gary D 
Rating:
5.0

Customer did not leave a comment.

Steve C 
Rating:
3.0

Gene the office worker was the only good thing about this experience. Download the Uhaul app for what, a waste of an app or check-in process. Again if not for Gene, talking to him the day before and him being there - no way, I would have been able to get the truck off the lot.

Luis G 
Rating:
5.0

Outstanding support and service

John H 
Rating:
5.0

Great customer service

Leshundra H 
Rating:
5.0

Nothing

Cynthia C 
Rating:
5.0

Professional helpful Will keep coming back

John H 
Rating:
3.0

Don't blame people

Frankie G 
Rating:
5.0

Customer did not leave a comment.

Franklin J 
Rating:
5.0

Customer did not leave a comment.

ALLEN W 
Rating:
5.0

The owner was very helpful and nice. I made a new friend.

Julio V 
Rating:
5.0

Customer did not leave a comment.

Charles R 
Rating:
3.0

Customer did not leave a comment.

Sheniedra F 
Rating:
4.0

Customer did not leave a comment.

BENNIE H 
Rating:
5.0

None

HOWARD J 
Rating:
5.0

Customer did not leave a comment.

KANEESHA M 
Rating:
5.0

Customer did not leave a comment.

Willie C 
Rating:
4.0

Customer did not leave a comment.

GWENDOLYN M 
Rating:
5.0

Customer did not leave a comment.

Kenya M 
Rating:
5.0

Customer did not leave a comment.

Carla f 
Rating:
5.0

The location was great the man who ran the business was very kind and helpful. The only problem I had was the truck itself had previous damage to the roof and our belongings stayed on the truck over night in the rain and some of our furniture got wet and potentially ruined.

Timothy W 
Rating:
5.0

Excellent customer service. Very professional and friendly.

DEWAYNE C 
Rating:
3.0

Great location. I dropped off the rented trailer after hours. The online process was easy.

Daphne C 
Rating:
5.0

Gene was a great guy nice friendly service.

Robert C 
Rating:
2.0

Customer did not leave a comment.

shallena S 
Rating:
3.0

The customer service was good but my U-Haul roof had a hole and some of valuable items was damaged.

Courtney H 
Rating:
5.0

Customer did not leave a comment.

Jonathon J 
Rating:
5.0

The salesman was outstanding! The prices were good! Thank you so much! We definitely recommend this location!

ANTHONY F 
Rating:
5.0

Customer did not leave a comment.

JAMES A 
Rating:
5.0

Customer did not leave a comment.

Susan M 
Rating:
5.0

Customer did not leave a comment.

Katherine N 
Rating:
2.0

When I arrive there to pick up the U-Haul the young lady decided to step out at the time of my pick up and I had to be rerouted to somewhere else. I ordered a regular dolly that was seven dollars and I end up having to pay $12 because they gave me what they wanted. I wish this is my last move. I will never use it You all again.

Carla B 
Rating:
5.0

Customer did not leave a comment.

Iisha R 
Rating:
4.0

I did not like having to gas up first. Have at least one half tank of gas in the truck. Overall ,the service was great!

Kanava C 
No reviews have been submitted for this location.

Additional Services at this Location

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