Only thing I wish they would have done differently is to offer the special rates without having to ask for them. To me that would be outstanding customer service.
JARED F | Overall ExperienceCustomer Reviews for Grizzly Bear Storage/Sawgrass Mini Storage
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great staff, very helpful and always quick to respond! A+++
Jason T | Overall ExperienceNice place, friendly staff just hard to get ahold of
Chris P | Overall ExperienceKatie was always helpful
Becky S | Overall ExperienceOverall great experience and the cost was reasonable. Staff was very helpful!
Paul D | Overall Experiencemy experience with this business was a pleasant one
Warren B | Overall ExperienceThis storage facility was great and Katie was so easy to work with! I highly recommend!
Krysta B | Overall ExperienceStaff was very friendly and helpful.
John P | Overall ExperienceGreat value. Thanks
ROBERT U | Overall ExperienceVery friendly staff, never a problem of any kind. Thank you guys!
JAMES H | Overall ExperienceGood service
Jesse K | ReservationPeople are friendly if i ever need to rent a storage space ill be calling this place
Abel Z | ReservationI ended up having to cancel the rental, but they were very efficient and got right back to me and took care of everything.
Jennnifer W | ReservationI rented from them for the last 7 Years. At first these were locally owned and well maintained. It was sold to California investors and went down hill. No maintenance, and double the pricing. Bad idea
KENNY C | Overall ExperienceGreat location and easy to access.
Brianna S | ReservationWe needed to store some things while our house was on the market. Sawgrass mini storage was available, so we tried it. Everyone we dealt with was very friendly, considerate, and efficient. Very Honest
RANDY T | Overall ExperienceThanks Kelly for all your help on our transition. I appreciate you. If we need another unit you will be the first place we will contact 👍😁
JENNIFER P | Overall ExperienceAfter some frustration with this location not being open when they are posted to be open, someone finally contacted me and made it right.
Privacy R | First ImpressionsThis is by far the best facility for speed and customer service! I will definitely be using this facility in the future!
Privacy R | First ImpressionsI was supposed to move in on a Friday and there was no one in the office that day, Saturday, or Monday and I needed to move in by Tuesday so I went elsewhere. This was unacceptable.
Privacy R | First ImpressionsVery clean. Easy access. I will recommend this storage facility to friends and family.
Privacy R | First ImpressionsApparently the office is only open 3 days a week and I needed a unit before 1/3 so I rented from another place.
Privacy R | First ImpressionsVery nice people in the office. Great customer service on the phone!
Privacy R | First ImpressionsThe process of getting my storage unit was very easy. The service was prompt and I was able to create my own pin.
Privacy R | First ImpressionsEverything went smooth as planned. Only small issue is door on unit is a bit hard to open
Privacy R | First ImpressionsGreat place, clean and pretty secure. I made the reservation online with no problems and great customer service! Thanks
Privacy R | First ImpressionsThey were so friendly and our unit is a great price and easily accessible! Super excited.
Privacy R | First ImpressionsPeople were nice to work with and explained everything clearly.
Privacy R | First ImpressionsThank you for helping me be able to store some household furnishings... I am working on a move and don`t know what to do with everything so this a good alternative. Thanks.
Privacy R | First ImpressionsGreat service. Ended up not needing the storage unit. They were very helpful in the process.
Privacy R | First ImpressionsIt`s a little off the freeway but very clean. It was easy to pull in with our big trailer. The unit was clean and just as described. The people I worked with over the phone were SUPER nice!
Privacy R | First ImpressionsThe staff is friendly, the storage facility is clean, and it is conveniently located. We can access our storage unit at anytime which is great. We would recommend using this facility to anyone.
Privacy R | First ImpressionsThe 10 x 10 unit was very clean, but it was a little tricky at first working the sliding bar on the door lock and making the door stay all the way up.
Privacy R | First ImpressionsThe employee was very helpful and the unit I rented was clean.
Privacy R | First ImpressionsUnit clean
Privacy R | First ImpressionsThe staff was very nice and flexible with our needs. We appreciated their helpfulness! The storage unit itself is adequate and priced fairly. We would recommend this company.
Privacy R | First ImpressionsI really like the fact the manager met me after hours to get a gate code so I could get in that night. He lived 30 minutes away! That is true customer service. Thanks, Adam Weintraub
Privacy R | First ImpressionsNicely kept facility and very friendly and courteous staff.
Privacy R | First ImpressionsEasy check in and helpful staff. Facility modern and well kept.
Privacy R | First ImpressionsStorage unit very clean and accessible. Friendly staff. Love that the facility is accessible 24 hours a day. Only complaint is the snow that hasn`t been removed on the road inside the facility.
Privacy R | First ImpressionsThe service was great, the guy in the office was very friendly and knew who we were coming in. the facility was also great, it`s really clean and nice. I`m not worried one bit leaving our stuff there.
Privacy R | First ImpressionsSawgrass has been extremely helpful and accommodating. I like that I have 24 hour access to my things. The facilities are neat and clean. I would definitely use them again if needed!
Privacy R | First ImpressionsVery nice storage unit. Helpful and friendly staff. I am very satisfied
Privacy R | First Impressionscoming from out of state, they where very friendly,helpfull,knowledgable, last minute change to larger storage no problem - clean,low cost,we recommend sawgrass mini storage to anyone!
Privacy R | First ImpressionsThe storage units here are always clean and nice.
Privacy R | First ImpressionsIt was perfect for our stuff.
Privacy R | First Impressionsfacility is in like new condition. Manager was very accommodating and even went out of his way to come in on his day off to help out. I highly recommend this facility.
Privacy R | First ImpressionsVery friendly and helpful staff
Privacy R | First ImpressionsGreat people! They where able to answer my questions, and help me with whatever I needed. I would recommend this facility to anyone I know that needs storage!
Privacy R | First Impressions