Customer Reviews for Gruver Chevron

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Gruver Chevron

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Eric G. on

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victor y. on

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Not to make excuses why your reserved truck was rented to someone else. We had to go to 4 different locations because it was rented out before we got there even though it wad reserved with a debit card. Worst experience ever.

alan b. on

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Very pleasant and accommodating

LINDSAY D. on

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Charlie is the best! Always so helpful and goes above and beyond to make the transaction smooth and a great experience. I won't go to any other location because his is the best! Thank you Charlie!

Ralph B. on

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Jose M. on

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Sheila R. on

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The guy was super nice with me and very accommodative. I highly recommend him. Outstanding customer service!!!

Stacy H. on

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The man running the place had a sign on the door stating he was gone to pick up parts. To call him. I did he said he was picking up a truck to leave the keys in the door slot. I did . Then I get an email saying I was being charged $44 for mileage being over. When I rented it I made sure that there would not be a charge and I could drop it off at any location. Then I get an email telling me I had to drop it off. Not happy this time around.

LINDSAY D. on

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Gruver is the best and only place I will rent my uhauls from! Charlie is always so helpful! Thank you for everything!

Peter H. on

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The person renting the trailer to me was very friendly and helpful. The location is extremely convenient and I have rented several times from them. The service is always outstanding.

CHUCK F. on

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Bruce D. on

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angel d. on

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The ac broke and the light

Michael K. on

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Sharon W. on

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Bartosz B. on

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Stephen L. on

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carl a. on

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James O. on

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Very efficient and friendly

Mike F. on

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Applied an extra fee to my rental. Charged me an extra day on insurance even tho I had truck back on same day.

Cara T. on

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The man running the place (didn't catch his name) was great. Very helpful and friendly. I will definitely be going back to this location the next time I need a uhaul!

Tonya L. on

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Dropped off after hours area looked a little rough

JON S. on

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Went to drop off truck at corporate center but guys working there told me I had to return it to another location 10 miles away because they had too many trucks and this truck was needed over there even though it was returned 2 days early. Drop off location was an old gas station that was closed several hours before I got there and would remain closed through the weekend.

CHRIS D. on

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All excellent thank you

Kelly S. on

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The location was a run down gas station that seemed unsafe and just generally dirty and disgusting. The cab of the truck smelled like cigarettes. The passenger side visor was broken. The back of the truck had all the blankets thrown around haphazardly and wreaked of urine.

Arica C. on

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Very nice and professional. Plus a local family business! Thank you!!

Helen R. on

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HELEN R. on

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Mary Ann Z. on

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JOHN E. on

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Carol H. on

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Pamela I. on

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coast to c. on

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Very professional and prompt service.

dana a. on

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STEPHAN G. on

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The representative at this was outstanding.

DOUG C. on

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RAND G. on

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Charlie was great, very friendly and helpful. He hooked up the tow dolly and even hooked my vehicle to it. I told him my route out of there and he gave me a much better route. Very helpful!! I couldn't give him a high enough rating.Thanks Charlie.

Elvin S. on

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James M. on

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Lori R. on

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I have rented several trucks over the years. This was the best location and experience of all.

Thomas L. on

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Ann T. on

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James D. on

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adrian z. on

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Excellent personal and friendly customer service. The actual property is "For Sale" and poorly maintained, but functional. It's the most convenient U-Haul location to Clearwater Beach and the area in general.

denise t. on

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henry w. on

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Daniel C. on

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jean m. on

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Kalika N. on

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Wonderful and stress free experience. Treated with kindness and helpfulness.