Customer Reviews for GS Ski Tunes & Alpine Race Shop

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of GS Ski Tunes & Alpine Race Shop

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Albert H. on

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Customer did not leave a comment.

Oscar C. on

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paul P. on

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Aaron B. on

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Great customer service. Very friendly and flexible.

Craig E. on

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The guy wasn't there at 8am, told us we had to have our 10 hour rental back in 6.5 hours or we'd be charged a $50 late fee. He was rude. And now I have charges on my bill for things I didn't ask for.

Ryan M. on

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VENKATESH K. on

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I have taken rental two times from this location and both times he charged me for Safemove Insurance Which I declined. Contract # 23545115,87782248, . I reached out to Scott Burbach and he requested to raise a claim. Can some one look into this ? any questions reach me @ 757-652-0241

Sk Md Nahid H. on

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Christopher T. on

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When I made the original reservation, I checked with my personal insurance, and verified that my coverage made the SafeMove Plus option unnecessary. I did not include SafeMove Plus in my reservation. I also reserved for pick up at a different location, but it was changed to this one the day before the scheduled pickup. Greg, the proprietor of this location, added the SafeMove Plus option *without my consent* (he did not mention it when we spoke with him to take the truck). I called Uhaul corporate and they verified the coverage was added at the pickup site. I have filed for a refund.

Kay B. on

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Brian B. on

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Only disappointment was that the truck had only 1/2 tank of gas upon pickup so we were instructed to return it to the location in Indianapolis with 1/2 tank of gas. This wasn't communicated within the uHaul system and therefore we were charged an extra $32 for returning the truck without filling the tank.

Michael G. on

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We came in from Kansas City and knew we needed to get this returned by 7pm when the store closed. We called at 6:45pm to say we were on the way and no one answered. We arrived at 6:55pm as the guy was backing out of the parking lot. He did return long enough to tell my husband where to put the trailer, went inside the store for a second, and then rode off on his bicycle saying he wanted to get a ride in. Maybe he checked us in.

loa R. on

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Thomas S. on

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They were expecting me and had the truck all ready to go. Did everything on line and I was out in like 10 minutes. Excellent job by the guy in the shop. I would not hesitate to use him again.

Todd Z. on

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Graham C. on

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mary G. on

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Nothing

DOMINIQUE L. on

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A “Exit ->” sign at the back would assure newcomers they won’t have to turn around or reverse.

Dave R. on

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Karen H. on

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Guoming Z. on

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Sean R. on

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Timothy L. on

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The sheet noted the tank was full, but I put over 7 gallons of gas in st the BP next Door.

judy T. on

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This was a last minute rental that I needed and was lucky to find a truck to complete the move for a friend on a very busy end-of-the-month weekend! It was easy to find, rent and return. Thanks!

Michael K. on

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Service was fast and friendly. Really, the best UHaul experience we've ever had.

Jeffrey N. on

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ray O. on

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bradley G. on

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I was supposed to get the truck at another location in town but it wasn't there when I arrived. When making the reservation, I told the U-haul call center I could not get the truck until 5:30 PM at the earliest. The U-haul call center said this would be fine and that I could pick up the truck anytime before the U-haul store closes at 8:00 PM and that I could have the truck for 24 hours from the time I first picked it up. The first U-haul store said I could get my reserved truck from the Watt's Rd./GS Ski Shop location. They were in contact with Watt's Rd/GS Ski Shop bum owner via U-haul chat. He said come on over to get truck at 6:20 PM knowing he would be closing soon at 6:30. I arrived at 6:25 and his shop was closed and he was no where in sight. He made me wait until 8:00 AM the next day. This was not ideal. Had to reschedule with moving company to come and help load truck. Will never use this ski bum again. Life isn't all about skiing. Welcome to the real world, welcome to work...

Edward H. on

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Nick L. on

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Randall P. on

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The pick up point was not the central location and was not set up as a business office (in a ski shop). Hard to find actual office although unhaul trucks out in front.

Bryan F. on

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Customer did not leave a comment.