Customer did not leave a comment.
Millie B
Customer Reviews for Guard Space Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very professional
John BBoth ladies during pick-up were informative, knowledgeable and great as customer service representatives with myself and other potential clients. Upon returning; one of the same women, was helping a customer, she was just as friendly and informative with them. It told me that diversity was not an issue and that was very pleasant to witness. TWO GREAT EMPLOYEES!!! Regards, Victor 410-977-0254
victor gGreat representative of Uhaul helped me. Super nice office, very clean and organized.
AMY SVery friendly staff and inviting office space. I rented the van and the gas tank was full and very nice and clean van. I would definitely recommend any rental from this location!
Paula OThe office ladies made this rental one of the best client service experiences! The truck was super clean. Highly recommend this U-Haul office for others and will use for any future moving needs I have!
Mary FDrop off was very easy at this location
ROCK LGreat ladies they do a excellent job with peopke every friendly
Pam EThis is a wonderful location with superior customer service. We are grateful they are in our community. The peachland location is always our go-to location and we recommend them to all our business colleagues and friends. They always treat us great. Thank you!!
ROGER LThe ladies were very helpful and did an excellent job . Would use the Peachland address again if I needed to rent again.
David cBest people I have ever encountered in the UHaul trade, Bar None
james lLesley went above and beyond. We showed up late and she came back to office to help us. Great and positive attitude. Knowledgeable and did such a great job. Will refer and use them again.
John SGreat people work here and were more than helpful with all my needs and questions!
BRIAN MMy rental experience couldn't have been more successful and easy for me to rent a truck. I did most everything on line. The ladies in the office are very nice and extremely friendly and helpful
John TFantastic staff great to work with
Mark WStaff was VERY FRIENDLY and helpful!!!
Michael OSuper easy check in, very informative staff who were really helpful.
Stewart HThe ladies in the office were very helpful, very professional and top-notch.
Jill WKeep doing what your doing the service was above expectations.
Alonzo SRepresentative who checked me in was super friendly and helpful!!
Randy SThey are very friendly
christopher bNothing
Jorge VLaurie and Lesley are awesome! Very helpful and friendly. We would recommend this UHAUL location to anyone.
Lainey CNothing These 2 ladies were great and I'm not easy to please Everything was taken care of in a very efficient way I was out the door in 10 minutes
darlene wThe location is convenient and the staff is amazing! We loved the decorations inside the office. It felt like we walked into a spa. Very therapeutic.
Adriana ICustomer service was beyond excellent, Lorrie from the U-haul in Peachland was awesome. She took great care of us, thanks to her I will definitely come back plus I told so many of my friends about it.
Karltz LThe team has been very attentive and helpful ! When plans didn’t go accordingly the team adapted to our needs , greatly appreciated Ty.
dustin lExcellent service, super nice people. Also gave me a Christmas discount after I dropped the truck off which was a nice surprise!
Mark CCustomer service was stupendous. The clerks had a good attitude and were respectful. Not really much to improve on here.
Mark WGreat customer service.
Kenneth CLeslie was awesome. The trailer was clean and safe pulled straight no problems.
Daniel DThe U was clean but in terrible condition. The exhaust was nauseating, the noise was beyond horrible- sounded like a jet engines in the cabin. The transmission sounded as if it was going to explode. The ringing in our ears for hours after we stopped to rest.
Daniel SThe rental experience was good however the running lights on the trailer did not function. Additionally, I had no success in using the uhaul app. It was very cumbersome and ineffective.
Michael CIt was a great experience. The agent was very friendly, helpful, knowledgable and just a pleasant experience. I would highly recommend this location.
James MBad communication between U-Haul and location led to a truck not being assigned for mobile pick up. Still waiting on the $50 discount.
Robert RVery friendly and helped ease the stress of moving.
Mark GGreat place to rent a truck. Awesome hospitality and first class service.
Kenneth CExcellent customer service! So friendly and personable! 5+ Stars Keep doing what you’re doing!
Vicky SService was excellent! Can’t remember the proprietor’s name. Friendly, thorough, helpful and time efficient.
Robert HLeslie was very helpful
Brian JThe customer service in both the retail store and the storage facility are just outstanding. Very professional staff! I’m also impressed by their overall knowledge of what options will work best for the individual customer. They were extremely accommodating when I needed to change rental dates and also when I needed to rent a larger storage space. You will be very happy with this company! (Plus, I loved their festive holiday decorations!)
Kathleen KLeslie and Laura made everyone who walked in the door feel like family. This was my first time renting and they made it easy. I wouldn't hesitate to rent from th again and will refer others to this location.
Cheryl KVery good
RICHARD SLori and Leslie are excellent! They go beyond the call of duty.
CORINA WStaff was great
Marla CMet with the owner. She is a wonderful person. Wonderful place atmosphere welcoming I suggest renting from this location anytime
Angelo rvery customer service friendly! we were very satisfied with the service
Maribeth VGreat service! Everything went smoothly. Leslie was professional including being helpful, friendly, and courteous.
Roberta PThe interior of the truck - the front seat had obvious pet hair (dog hair likely) which was white fur, all over it. Other than that it was very clean. It was a new van which was very nice! Please make sure you disclose all fees at the counter prior to renting. I was charged $11.00 for "insurance" type damage coverage that I otherwise would have declined. I was not presented with it as an option and if I was, like I am online, I would have declined. I only used the truck less than 12 hours. Thank you
Kasey PThe girls were wonderful I would go there again. thank you for being so friendly and helpful. Bonnie Smith
Bonnie SStaff was the highlight of the rental! Great personality and service.
Mary BCustomer service was very good. Quite helpful.
mohamed BNothing at all!!
raymond tI recently had the pleasure of renting a moving truck from Guard Space Storage, and I cannot express how wonderful my experience was. From start to finish, they provided top-notch service that truly exceeded my expectations. My interaction with Lesley was an absolute delight. She went above and beyond to ensure that I had all the information I needed for my rental. Lesley's professionalism, kindness, and caring attitude left a lasting impression on me. She made me feel like a truly valued customer, and I couldn't be more grateful for her assistance. As we were wrapping up the rental paperwork, Lorri joined us in the office, and I was equally impressed by her warmth and friendliness. It's evident that Guard Space Storage places a premium on great customer service, and this team embodies this commitment. My experience at Guard Space Storage was nothing short of exceptional, and I firmly believe they deserve more than just 5 stars. The level of service and attention to detail I received made moving much smoother. I wholeheartedly recommend Guard Space Storage and their U-Haul rental services to anyone in need of storage or moving assistance. Thank you Lesley for making my day truly remarkable!
Gerald REverything was first class, very happy with the customer service, very nice. Robin and Deborah Yeager
robin yNot a thing. I experienced extraordinary, caring and professional customer service, far surpassed my expectations.
Patricia GNo body was around even though it said open had to do a key drop
Choan LEverything was perfect and easy
brant jWater coming into cab when it rains passenger side my helper got soaked
John MGreat place to rent a Uhaul. Highly recommend this location to anyone.
Kenneth CLeslie was excellent. Customer oriented. Pleasant. Explained everything.
Ruby BEverybody was very professional, and very friendly and very helpful
Miguel LFriday and easy
AUSTIN N