Customer did not leave a comment.HOLLY M.
Customer Reviews for Hi Tech Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent service and promptIradly R.
The crank to raise and lower the trailer on and off the hitch has a sharp bolt head welded on the catches forearm when using crank which tore a large hole in my forearm. Needs to be covered.Robert R.
Customer did not leave a comment.Marcus S.
Customer did not leave a comment.Jose G.
The truck reserved with my reservation was not available, however on the premises, but they did not have the key. I called the 800 # for U-Haul & on hold for more than 20 minutes & explained the situation & asked if I could use the other truck - same equipment with a separate serial number. I was put on hold while the U-Haul rep called the person across the counter & she explained that she had no training from corporate as they had not-showed for 3 training appointments. She further explained that she had no system to change to show a different serial number. The U-Haul rep came back on the phone after I was again put on hold & told me to take the vehicle. This took more than an hour & my staging items from my listing were simply being moved to another house. I did not meet my planned deadline as I had an appointment with a new client at 6pm & had to use the truck the next morning to finish by going to my destination here in Winter Springs to my new listing & then drop off the truck in Oviedo. That process took more than an hour as well. The cost for my lost time far exceeded having professional movers. This was a simple 2 hour max job. The following day after the drop off, I answered a call from the local U-Haul in Oviedo who explained that I did not drop off the truck. Once again, I had to relive & explain what U-HAUL had done. Shame on you! Why didn't a representative reach out to me & offer help & apologize for these series of events. Laura Leigh Wood 407.310.4909Laura W.