Customer Reviews for Haddock Rd RV & Boat Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Haddock Rd RV & Boat Storage

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shikhubhai S. on

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The Company is reputed, experienced staff and friendly helping culture No more improvement

Tommy L. on

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No Comment!

DORTHELIA B. on

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The location was closed even though it stated it was open from 3:00 pm - 6:00 pm. I arrived at 4:30 pm and did not leave until 5:30 pm. after about 30 minutes of siting outside the owner finally came out and told me he didn't have Internet.Better communications either via email or text. My dolly was not in the truck as requested and had to go to another location 7 miles away only for them to give the dolly away. Was on the phone with customer service trying to do the online pickup and ended up being transferred to Rochester New York where I was finally helped. This was the worst experience with u-Haul I have ever experienced.

Hector M. on

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Karen T. on

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Arend B. on

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The grass could have been cut and the location itself looks abandoned. I was leery to drop off the truck due to the surroundings and to not sign anything upon return either. I did get an email like the gentleman said and my contract was completed.

DAVID S. on

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Requested moving pads, location had none, nor did any surrounding locations. Never was able to find rate or mileage info on electronic copy of agreement provided.

Stacie Y. on

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Lisa D. on

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louise C. on

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Patrick T. on

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Owner was very willing to work with us as we needed to pick up and return the truck after 6pm. Overall, he helped make a stressful experience much easier. One tip, contact owner directly to make reservation and if you have questions. We were called numerous times by Uhaul the company trying to change our pickup location as the national people didn't understand we needed the truck after 5pm and preferred to not use the mobile app.

Kevin H. on

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Nothing everything was awesome and diana and kaz was very polite would rent from them again if I need another uhaul

John D. on

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Catherine K. on

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Michael K. on

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Charging me an extra 158, How about not over billing customers

joon L. on

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Garrett S. on

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The trailer was showing its age although it was serviceable. The personnel was very professional, helpful and quick to complete the rental agreement paperwork. Keep up the good work.

Stephanie S. on

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Very nice friendly people.

Charles G. on

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I was never notified that my 15 foot truck was at this location. I was preferred location econolodge 1135 E King ave, Lewis was nice to my wife, but not their when I was dropped off to pick up. I was told they texted me and left phone message and email but My phone shows no calls the day before. No help at econolodge. Gave me uhaul number I will not reccomend them. And paid in advance online.

Randy M. on

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mary D. on

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james B. on

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U-Haul robbed me of 400.00 dollars contact me asap my name is Josh Beighley number 912 5529513 I want my money back or I am getting a lawyer I was wrongfully charged and would really appreciate a superior of U-Haul Inc to contact me before I take this theft to my lawyer thank you for your time

antonio A. on

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I honestly don't know -because your customer service was amazing! Just keep doing what you're doing- providing excellent service! We were in a huge bind, after having made a reservation at another location, you really saved us. Thank you so much!!!!!

jonathan J. on

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Only complaint about the place was that it was very muddy and nearly got stuck a few times trying to get out. The guy who worked there was very helpful though and I appreciated the prompt customer service

Charles W. on

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Victor R. on

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Super friendly and very helpful. Great hours of operation. Best place in town.

FRANK S. on

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In a 25 mile radius of my home only one distributor out of eight was able or willing to fulfill my simple request. I needed a 17- 20ft rental truck to make a local house move for my daughter. In every case the distributors here in Kingsland,Ga were unable to provide any service. Distributors with trucks were out of town or had no trucks in hand or near future. Keep in mind, they had a week for aquiring the forementioned item. Well, so much for the sad story- the gang at Haddock Rd RV & Boat Storage came through!!! I should note this U-Haul dealership had just opened up, no trucks on station, and with only a few trailers in hand, Yet they were able to meet my deadline! Great Job & Many Thanks from an old Salt- You'll do great in this area!

Steve W. on

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I am happy with the entire experience. Haddock Road was quick and easy both for pickup and return. Will use them again. The 6x12 enclosed trailer was much easier to tow than I expected.

RUTH S. on

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Make sure they check out in front of customer instead of email a receipt.

MICHAEL N. on

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The only problem I had isn't with the location nor the owners, but with the online site that didn't apply my discounts. This isn't acceptable at all. But this location and owner is awesome and I will recommend this location to all that need one and if I need to I will use this location again.