I was very pleased. From the moment I called, the service I received and the pickup and drop off. My overall experience with this location was superb 👌 Thank you
QUANDA S
Customer Reviews for Hamilton Self Storage LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Had to drive an hour round trip for this location. Would have preferred to pickup at a closer location.
JONATHAN JDelightful people who promptly got me squared away and ready to travel. I am very appreciative.
DUNCAN CI was charged a different amounts from the receipt that I have on my card. ? I will dispute charges today.
Jacquelyn HOur needs were met .
Bobby LDon’t lie! I will never ever use u haul again and will do everything I can to get this out. I’m going to write letters and also the bbb. This will not go undone. You guys cheated me and lie and I am not going to stop. Shame on you as a company. I will never recommend u haul
charles bGreat Service!!!
Debra BThe location was awesome as well!!!
Tiarra TRepresentative was attentive, friendly & efficient! Not having a dolly available was inconvenient!
Richard RI almost lost my life
EBONY DMr Greg was very courteous, professional and efficient. He answered all my questions. He made the transaction seamless and effortless. Great customer service through the entire process! Refreshing to encounter that level of customer service these days! Great job!
Shari CGreat
laura jGreg is what made my experience a great one
Justin LThe staff was helpful, friendly and knowledgeable.
Larry KGreat service and friendly staff.
Gregory MMy truck was dirty trash was left inside vehicle and transmission was dragging.
Brenda DIt was perfect
Shunta DThe customer service is outstanding
diane jUnfortunately I did not get his name but the gentleman that helped me was extremely nice and helpful. Made the whole experience great!
Kenneth iSissy was Great But the traffic # she Gave me to Call yesterday evening was ni Help @ all !!! But Mrs.Simpson was Great this Morning!!
Orlish NYou
nina dKeep the truck clean
bobby sIt was a pleasure to work with this location. They were so helpful.
JENNIFER PThere were two service lights on the dashboard.
LAWRENCE BThe lady I worked with in W Memphis was very polite and helpful.
Connie DGreat service
ERWIN Jnice people to help on pick up
teresa rI'm still waiting on my refund
JOHN HGreat experience. Very friendly and easy to work with
CHARLIE TDropped off after hours. No clear place marked to park truck.
Timothy TCouldn’t have been easier - no problems with the truck and staff was great
LISA zEvery thing was perfect excellent customer service
Aubrey KKey drop off on the door, receipt in my email the next morning.
Maggie CI was charged for gas and I shouldn’t have the lady took care of it for me so I’m pleased with her customer service she was prompt but future reference I hope that this doesn’t happen again it doesn’t feel good to have to wait to be reimbursed for your own money it’s a inconvenience
laura mGood service. nice people
JORGE GThe service was great 👍
Stanley DI wouldn’t change a thing everything was done to my satisfaction, Thanks
VANESTER WCustomer service
Vittorio DNothing I haven't had any problems
NATHANIEL JLet me try you again and I’ll answer this question
SHEDDIE CY'all need to stop telling customers that you can pay cash in a Uhaul located & i was told it'll would be $100 deposit when i got the store i was told that it'll be $160.00 i didn't like that at all & i have been renting Uhaul & i was told with new customers that what they change was $160.00 I'm not a new customers
SHIRLEY WBoth everything was perfect.
NEKOYIA CNeed to repair equipment before renting. The vehicle was damaged and if I had ran into rain my household goods would have been damaged. Then after I got to the drop off site, I was accused of the damages the equipment.
TERES YNothing u done enough just tge great customer service
LAKESHA VSissy and Jamie were great and helpful they explained the process fully ❤️
Tiffany W