Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Business closed during drop off; Unlike pickup, your app actually worked
Richard F
Rating:
4.0
Nothing, easy picking up, easy dropping off!
James K
Rating:
5.0
Customer did not leave a comment.
Josh G
Rating:
5.0
Customer did not leave a comment.
Karin W
Rating:
3.0
Nobody at office during hours. It is a towing service and a sign was out, but I was expecting to see a real person.
James B
Rating:
5.0
Thanks!
Catherine L
Rating:
5.0
Customer did not leave a comment.
Dollie S
Rating:
5.0
Customer did not leave a comment.
Brian F
Rating:
4.0
The trailer I reserved was there when I arrived, check out was quick and friendly, No complaints.
BLAKE D
Rating:
3.0
Customer did not leave a comment.
Dale F
Rating:
4.0
No personal was involved. It was a towing company and nobody was around..
DOUG B
Rating:
5.0
Customer did not leave a comment.
Melissa W
Rating:
5.0
Customer did not leave a comment.
Trevor M
Rating:
3.0
Customer did not leave a comment.
martha f
Rating:
5.0
Customer did not leave a comment.
TIM W
Rating:
1.0
Customer did not leave a comment.
Bobby G
Rating:
5.0
Great personal service !! easy pick up and drop off
DONALD P
Rating:
5.0
Customer did not leave a comment.
Alicia C
Rating:
5.0
Customer did not leave a comment.
Kevin F
Rating:
5.0
Customer did not leave a comment.
Anthony F
Rating:
5.0
Customer did not leave a comment.
david b
Rating:
5.0
Customer did not leave a comment.
Michael D
Rating:
5.0
Customer did not leave a comment.
Trevor M
Rating:
5.0
Customer did not leave a comment.
rachel k
Rating:
4.0
Customer did not leave a comment.
Donna W
Rating:
4.0
For begin a small service p!ace, the guy was super helpful and friendly.
Lori C
Rating:
5.0
Friendly, efficient! Very easy experience!
Sherry K
Rating:
5.0
Customer did not leave a comment.
Vickie S
Rating:
2.0
Customer did not leave a comment.
ROBERT F
Rating:
5.0
In the back of the truck there were small pieces of I think candy really really small but they were all over the floor we pushed most of them out with our feet the passenger side door would not open from the inside but with the overall experience of renting three trucks in three weeks the overall experience was good
Karen L
Rating:
4.0
Make sure mirrors are adjusted right for each customer, and seats.
Tom L
Rating:
5.0
Customer did not leave a comment.
Christopher L
Rating:
5.0
Customer did not leave a comment.
Tom L
Rating:
4.0
Customer did not leave a comment.
Jeff S
Rating:
5.0
Customer did not leave a comment.
RICHARD D
Rating:
3.0
Customer did not leave a comment.
RICHARD D
Rating:
4.0
Customer did not leave a comment.
NOU Y
Rating:
5.0
Lower prices
Chad V
Rating:
5.0
Customer did not leave a comment.
Jon P
Rating:
1.0
Customer did not leave a comment.
Matthew M
Rating:
5.0
Clear access for parking the trailer fir drop off. After hours drop off easy
Leon W
Rating:
2.0
No assistance in hook-up.
David W
Rating:
5.0
Customer did not leave a comment.
ROBERT F
Rating:
5.0
Very friendly and helpful explaining pertinent details to the questions I ask.
DOUGLAS R
Rating:
5.0
Great guys at Hamiltons
Rich W
Rating:
5.0
Friendly and helpful
Steven S
Rating:
5.0
Keep up the Friendly Service and great rates 😀👍🏻
Patrick U
Rating:
5.0
Nothing everything was good
TOMMIE B
Rating:
5.0
Customer did not leave a comment.
Gregory M
Rating:
3.0
Customer did not leave a comment.
Chad E
Rating:
4.0
Customer did not leave a comment.
Herman K
Rating:
5.0
Customer did not leave a comment.
Nathaniel r
Rating:
5.0
Just needs a little cleaning but didn’t bother me.
Timothy W
Rating:
4.0
Customer did not leave a comment.
Anne B
Rating:
4.0
Customer did not leave a comment.
Karl Z
Rating:
5.0
Customer did not leave a comment.
Gregory T
Rating:
5.0
Customer did not leave a comment.
Jessica B
Rating:
5.0
Customer did not leave a comment.
Jon P
Rating:
5.0
Only improvement would be to have somebody available to answer the phone
David L
Rating:
4.0
Office could be cleaner
Paul C
Rating:
2.0
Couldn’t get a hold of anyone
Shevonne W
Rating:
5.0
Customer did not leave a comment.
Richard H
Rating:
5.0
Customer did not leave a comment.
PAUL M
Rating:
3.0
Owner was not present upon arrival. That was ok . Was on a wrecker call. Followed his instructions on where to drop the trailer which I did. No contact from him since acknowledging the dropoff
JAMES F
Rating:
5.0
Customer did not leave a comment.
Kelly P
Rating:
5.0
Customer did not leave a comment.
CAITLYN W
Rating:
5.0
Good customer service the best trucks
Benny M
Rating:
3.0
Do not answer phone not on sight very often
JOHN M
Rating:
5.0
Customer did not leave a comment.
william w
Rating:
4.0
Was open upon returning of the uhaul,the person was friendly, all was good to go n outta there in a short time
Thomasedwin M
Rating:
3.0
Customer did not leave a comment.
Marc E
Rating:
5.0
Customer did not leave a comment.
dennis w
Rating:
3.0
Customer did not leave a comment.
BETH B
Rating:
2.0
Noone on site to accept return mid afternoon Saturday. You had to call and wait for someone to show up to accept return
mike m
Rating:
5.0
Perfect experience!!!
Mathew M
Rating:
3.0
Customer did not leave a comment.
Kelly R
Rating:
1.0
Customer did not leave a comment.
Carl C
Rating:
5.0
Customer did not leave a comment.
Pamela W
Rating:
5.0
Customer did not leave a comment.
ann h
Rating:
3.0
Exact opposite of my pickup location, the guy (I assume the owner) was not polite and appeared irritated that I came a day early. I wouldn't go back to this location and would recommend to anyone else that they look for another location. His lot was dirt and packed full of uhaul equipment and his 2 trucks (wreckers)
Joseph S
Rating:
5.0
Second time delivering to this location, kind and considerate great location
Rodney Y
Rating:
2.0
No one was there they had a sign up that said went on a tow
william j
Rating:
3.0
Customer did not leave a comment.
BILLI B
Rating:
5.0
Customer did not leave a comment.
joe b
Rating:
5.0
Customer did not leave a comment.
Carl C
Rating:
1.0
My overall experience with U-Haul was difficult. From making the reservation she getting the location and no one being there having to call the phone number to the business in the gentleman coming back to his shop it did not close until 6 and we were there at 5:30 per my requested time on my reservation. To the gentleman did not assist in hooking up the trailer to the car. He did not verify that it was cooked correctly. It was an awful experience all the way around. In the place is filthy.
