Customer Reviews for Happy Beverage&Grocery

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Happy Beverage&Grocery

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Dawn L. on

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The owner of this location needs to be held responsible for being an authorized dealer. When I called him he said he couldn't help me with understanding the 24-hour service and I had to call U-Haul corporate. The next day when I arrived at the location he had not properly set up my reservation with an assigned car so I again had to call U-Haul corporate to get them to assign me a truck so I could check in on my mobile device.

Cynthia M. on

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gary g. on

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Have regular business hours and Sunday hours

Thomas H. on

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Very friendly and helpful with sound advise. Thanks.

Yale W. on

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elvira s. on

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I was very happy with service

John G. on

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David G. on

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I liked the self-service start option. Very easy and intuitive with 1-800 support. This location has limited hours and needed to wait 10 minutes for manager to arrive and turn in vehicle. Otherwise, great like cube truck and easy to operate.

Kerry M. on

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CHARLES M. on

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James H. on

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Amazing customer service.

david H. on

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Kerry M. on

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was very easy transaction using again this weekend thanks

David A. on

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Shawn B. on

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ALLEN R. on

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William D. on

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Great service and convenient

melanie p. on

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Great place to rent or return!

Meriwether B. on

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Mitchell J. on

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The store owner was nice. The facility was not what I expected from uhaul. The trailer looked worn out. Everything worked fine

Kim D. on

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Jaide R. on

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HEATHER N. on

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Christopher M. on

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was after hours

John D. on

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Darrell L. on

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Jerry B. on

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took care of me very well

robert j. on

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Good service. Owner if very friendly and willing to work with you.

Mathew S. on

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Rushi is a great guy to rent a u-haul, helped me out immensely.

NICHOLAS P. on

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I would recommend that they go somewhere else and rent a truck through a different company or an auto transport through another company. Your online process told me I could use a tow dolly but when I got to the place to pick it up I was told I could only use an auto transport. To add to my frustration I then had to drive to another location to pick it up. After I picked it up and loaded my vehicle I found one of the tires on the transport had a nail in it which added even more lost time to my day. I then had to wait over an hour for road side assistance to come change the tire. It will be a VERY long time if ever that I use U-Haul again

myron i. on

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Richard R. on

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ariante n. on

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My U-Haul experience was not good! My pick location was a hour out the way in another city. And my location was changed like 3-4 times. I reserved my truck the beginning of June was moving out a month later and this was not an Good experience at all

Scott M. on

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Jose D M. on

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The attendant at this location was awesome, he explained in detail all the process when returning the truck, he went out of his way and helped me to place the tow dolly in place, and made sure that all the lights were functioning properly, he did a great job!

Michelle T. on

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Great, would rent again!!

Rayven C. on

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LARRY K. on

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I needed help getting the hitch on the ball because the wheels were sunk into the small lake it was parked in. Another customer helped because the proprietor could not help do to a heart condition.

madeline R. on

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roger w. on

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The management at this location was fantastic. He made special arrangements for us to pickup the truck early and came in and opened on Sunday, a day that he is normally closed. It is not often today that people go out of there way to work with a customer and respond to their needs so generously.

andrew m. on

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The owner is great. Helpful, friendly,

Jared J. on

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Robert A. on

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LASHAUNDA H. on

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STEPHEN R. on

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They were late , they inflated the bill over what I was quoted from I phone and confirmed . When calling in complaint the first person who took my complaint was great the second was a pure asshole . You reduced my bill but not to the original quote . Sad part is I have used u haul maybe 60 to 70 times before this is the first time I have had a negative experience .

Bryan L. on

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BRIDGET B. on

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This is my second time renting and I am very pleased with the service rendered. Will definitely recommend and use again.

MICHAEL L. on

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Amy T. on

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Best customer service ever!

Kaylee M. on

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The only thing wrong was truck had German Cockroaches in the bed. Just unpacking my stuff and they keep popping out. I should have checked. Don't feel like it's worth the 60.00 I spent cause now I have a pest problem!

DAVID E. on

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Staff helpful and friendly.

Jonathan S. on

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There really isn't anything that needed to be done differently. The pick up and drop off went smoothly. The truck was clean and well maintained.

CLAYTON L. on

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GAVIN S. on

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Outstanding customer service!

Paul L. on

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Hurley N. on

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ellen s. on

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As with the other truck we rented at the same time, the attendant was juggling several rental requests. He managed to keep all of us "happy". The attitude and attention were great.

ellen s. on

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I don't think you can improve on much. The agent was juggling several customers, yet made time to help us with a complicated rental, completely to our satisfaction.

jennifer y. on

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Jacqueline H. on

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The store was not opened when it was suppose to be. When I returned the truck the clerk did not give me my receipt or total amount because he was talking to some other man about painting. Did not feel as a valued customer!!

karen g. on

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Russell A. on

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no improvements needed

CHARLES M. on

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Awesome convenience and always friendly service.

Alvin N. on

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A double mirror was left in the truck and we tried to return it and had to just lean it against the front of the building. There should be a way to remedy this. I plan to call tomorrow.

Cheryl C. on

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JERALD P. on

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Service was excellent. Equipment was new and clean. Proprietor was most friendly and helpful. Very good experience. Thank you

MATTHEWS A. on

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The man was very rude & has a nasty attitude towards women..This was my second experience with him.Last year while helping my niece move,we ended up with this same rental site & he was also rude to her.He rented us equipment that he knew was damaged, but never mentioned it until we called to report it after driving off the lot!!! Very bad experience. I will never ever go or be reffered to "Happy Beverage" again!!! He makes UHaul look bad in my opinion.. I'm willing to give you full details if needed.

SHIRLEY N. on

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The man that runs the store was super. He waited 20minutes for me to get there. He is super.

brian r. on

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Rushi is great. He always takes great care of us. We will definitely be back in the near future.

Larry H. on

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Tim W. on

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Charles M. on

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Great experience. Very helpful. Didn't have the dolly I need called around to different stores till he found one that was on my way of where I was going.

KENYA G. on

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Bayard C Mason m. on

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dropped off on sunday when the store wasn't open. Called the number on the door. Nice guy, but difficult to understand over the phone due to his accent.

Jonathan B. on

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Amazing customer service. By far the best U-Haul location I have visited. Highly recommended.

Brian L. on

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Raymond B. on

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terrible/non-existent customer service, dirty location. was more interested in selling beer than U-Haul. one clerk for entire operation and complained constantly. Same poor service I experienced the month before in Fuquay at Piney Grove. Your area manager is doing a terrible job in that area. I will not use U-Haul again there.

Jeremy A. on

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The owner was rude and wanted to confront me when I brought back the equipment. He stated that I was rude and a liar. He was upset that I would give him a second phone number. Also I was charged for a second day because I was an hour late returning the equipment. I had to go to urgent care because I have the Flu and was unable to return the equipment on time. I believe this is unfair and would like to be refunded.

Steve B. on

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Excellent customer service from the owner. Will definitely rent from this location again.

TONYA C. on

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noah B. on

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Amazing customer service!!! Highly recommend renting from this location!

Nell T. on

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HANS L. on

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LEE S. on

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Best customer service. Pleasant and knowledgeable

debra s. on

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Paul H. on

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Terry J. on

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LYRON M. on

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Always a pleasant transaction at this location. Friendly and honest.

Teresa T. on

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GLORIA M. on

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Excellent service, great attention, I'm high recommend this place.

rhonda t. on

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Nishan C. on

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Nothing, Relocation, location manager great guy. Great customer service

Gregory H. on

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great customer service. Helpful, friendly, and easy to work with.

walter b. on

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MICHAEL Q. on

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Great job on hookup

chad h. on

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Dharmesh K. on

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Best U-Haul experience ever.

christopher m. on

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SAMANTHA A. on

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Very nice man

holly r. on

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Excellent service, will rent from this location again.