Customer Reviews for Hardware Express Anderson

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hardware Express Anderson

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Neal R. on

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Sean S. on

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Customer service could be more open with expenses and details! Charged me more than necessary

Krystal S. on

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James L. on

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Sherri L. on

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He tried to charge me twice. Also no one was at the counter to help me. Waited for awhile. I went an asked the lady’s in front. They paged him. And he still made me wait another 10 minutes. There was no one in this store.

Bennett G. on

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No hassles. Truck was ready, clean and staff was friendly.

dale d. on

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Nothing, benny is great

Scott D. on

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Tina T B. on

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RYAN L. on

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if there is a fuel level difference between reality and what's in the computer, change it in the computer

Shelley W. on

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Frank R. on

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Check engine light was on, had to get a second truck

Marilee D. on

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Mike helped us and was wonderful!! Our own truck had broken down and we called U-Haul at the last minute. Mike was willing to give us a truck even though we arrived at almost closing time (on a weekend!)--and was so congenial and thoughtful of our situation. We very much appreciate what he did to help us in our time of need. Bless him!

Elizabeth F. on

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A couple of main reasons 1) employee complained the entire time I was dropping of truck about how he hated uhaul and wished the stop doing them. 2) the employee checked my return gas level on a steep hill; I had filled the tank, the hill made gas level lower and employee would not move truck or allow me to move truck to level he claimed he didn’t believe me and charged me extra for gas.

Kimberly M. on

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The employee who served us when we dropped off the car transport was somewhat rude. Employees need to be trained to have positive customer service.

Christina F. on

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NORMA LOUISE J. on

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Was Not the drop off location, but they were amazing there and knew just what to do

Carlos N. on

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BARBARA B. on

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PHILLIP A. on

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Friendly staff, clean truck, fair rates.

Christopher E. on

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RICHARD S. on

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this was my first move in this area the move itself wasn't my best but at 72 you can't ask for more but all my u-haul dealers have been the best that's why i use U-Haul

Gary C. on

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person who helped me was awesome. will definately rent there again

florrie e. on

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Sean R. on

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You charged me for 4 days when I only had it for 1 day. I dont know if someone didn't check the box every day like they should or what happened but I want my money back.

billy l. on

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ROBERT B. on

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After hours dropoff was very convenient!

kathy b. on

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Austin W. on

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Randolph O. on

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No problems turning it in and very helpful staff.