Customer Reviews for Hardware Mart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Hardware Mart

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Traci B. on

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drop off was very easy, just threw the keys in the mail box, and off I went.

eugene k. on

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Jose P. on

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Austin N. on

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Debra H. on

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BRANDI A. on

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John G. on

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This place was all about customer service! I will definitely rent here again.

PAUL J. on

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KEVIN M. on

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LINDA L. on

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Daniel P. on

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Great great service here. Very thorough and friendly.

Michael P M. on

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RONALD S. on

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they do a good job

Briana T. on

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I emailed your customer service regarding my experience. I would like to be called. I am not pleased with how my rental was handled. I was only give 103 miles for my trip yet the distance from my home to the new location was 108 miles. This doesn't even take into consideration the drive to the facility to return the vehicle which added even more mileage. There was a detour on the freeway which added ever more mileage. I was told when I called customer service that my address was irrelevant. Mileage is calculated from the Uhaul pickup location to my destination. Doesn't it make sense that after I picked it up I would have to go get my things?? I was also told I could turn the vehicle in any time on Saturday when in fact it was due at 8:30 which caused me to again be charged! I feel like I was stolen from. I won't use Uhaul again. When I called to speak to a supervisor, I was told that was not an option. Sad service.

Gary S. on

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Kyle B. on

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Didn't have the vehicle tow that was guaranteed. Tires were bald and had a blowout on I35.

Lisa r s. on

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Thanks for the prompt electronic receipt!