Customer did not leave a comment.Willis T.
Customer Reviews for Harman Motors Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.John M.
Customer did not leave a comment.Valerie B.
Customer did not leave a comment.Miranda L.
The Truck was dirty both inside the Cab and Outside and in the back of the truck, the truck was not the same price that it was supposed to be, and the truck had a Check Engine light on.Tyler B.
Great Customer service I would recommend anybody to pick up a uhaul from here no hassle at all...Treshon N.
Customer did not leave a comment.Shelia S.
Customer did not leave a comment.MAJID A.
Tag was expiredThomas P.
Keep up the good workWILLIAM N.
Customer did not leave a comment.Sue B.
Customer did not leave a comment.Daniel H.
I would like to say that the rental office was smelling like someone just put out a cigarette, very strong! The customer service was excellent ! The brakes squeaked whenever they were used, but it had been told about on the survey when it was dropped off.Rosalie K.
Staff was super awesome!!! I'll be visiting this location when I need another rental!Mervin D.
Customer did not leave a comment.Elizabeth R.
Customer did not leave a comment.Tuan N.
Customer did not leave a comment.Lee C.
Customer did not leave a comment.Christopher H.
Customer did not leave a comment.CATHERINE J.
Customer did not leave a comment.melinda C.
Customer did not leave a comment.Christopher L.
Customer did not leave a comment.David R.
Customer did not leave a comment.KEVIN K.
Customer did not leave a comment.Max R.
Bart was fantastic and helpful during a stressful timeâ€”moving!Jane B.
Customer did not leave a comment.Libby R.
I will never use any uhaul company again. This company doesn't have any communication skill, truck tracking skill and understands how to honor a reservation.Michael C.
Customer did not leave a comment.Harold H.
The entire online check and out was very hard to use!! However, the person I talked with was very helpful.Robert H.
People were helpful and courteous.Jeffrey T.
Customer did not leave a comment.David H.
Customer did not leave a comment.Roy H.
Van was not cleaned. Customer dropped it off with a full tank and they just handed me the keys, never cleaned or disinfectanted the vehicle.Bobby W.
Customer did not leave a comment.Steve L.
Customer did not leave a comment.raymond C.
Just keep doing what you're doing. Thank you so much!Katrina K.
Customer did not leave a comment.Samuel B.
Customer did not leave a comment.STEVEN B.
First Uhaul lot was full, so the employee sent us to another location up the street. This second Uhaul lot was muddy with puddles everywhere and overgrown grass. Also, the Uhaul location was closed, and the first Uhaul location employee would not complete our checkout process. I waited on the phone for over an hour with Uhaul to try and checkout to complete my return. After an hour, I spoke to a rep for 30 seconds who told me I would not be charged with a late fee, but that I had to return to the Uhaul drop-off location to complete my trailer return online. She assured me I would not be charged a late fee. Then, once the return was complete, I was charged a late fee. But it was worth the extra $30 to never have to deal with Uhaul ever again. I will never be using Uhaul again as the entire experience seemed unorganized, unkempt, and an utter waste of time.Harold D.
Everything was easy in and out process great serviceRozalin S.
Employees at location should all wear masks.Maggi H.
The online check in and check out process was difficult and frustrating. However the location and knowledge of Harmon Motors was refreshing. I will definitely be booking it straight through Harmon Motors next time instead of online.Teri K.
Customer did not leave a comment.John K.
Customer did not leave a comment.CHERYL C.
Customer did not leave a comment.Robert S.
Customer did not leave a comment.Defu C.
Did not receive a receipt. Vehicle had terrible vibration. Could not do speed limit. The brakes were terrible. I prayed I would make it home safely.Monet L.
Customer did not leave a comment.Martiesha M.
I told the guy who hooked up the trailer to my truck that one of the tires would not make the trip. He said it would and there was nothing he could do to fix it or any other trailers for me to take. The tire blew out. I feel cheated and will not use u haul again if I am billed full price for a trailer that was not fit for the roadMatt K.
Customer did not leave a comment.tyler E.
Very good experienceLinda S.
Something was wrong. My right foot while driving became so hot I had to drive with my left foot. I am surprised I did not have burns in my feet! Also steering was off. I was afraid to drive it and I drive uhaul all the timecandace R.
Customer did not leave a comment.Jeanette K.
Everyone was super friendly and helpful. The process of pick up and drop off was efficient and easy. I will be renting from Harman Motors again to move my daughter back to college in the fall.Stephanie O.
Very kind people. Efficient and friendly.Theodore B.
Customer did not leave a comment.Imani H.
Always, a pleasure going there, reserve online, the process when u arrive is 10 min or less. .. everytime I need a rental I goes to Harmmon Motors. Thank you.JEANNETTE M.
Customer did not leave a comment.Rebecca S.
Customer did not leave a comment.TIMOTHY W.
The rep was very pleasant and helpful. Very nice gentleman.ELLIS H.
Nice people great equipmentJames M.
Customer did not leave a comment.Jennifer M.
They were super friendly, convenient and went out of their way to make everything easy for me. Highly recommend!Lillian O.
Oil the hand cranks they were so hard I couldn't use them. I had to buy WD-40 TO GET THEM TO WORK, THE PICK UP LOCATION WAS TO FAR FOR ME TO DRIVE U REALLY NEEDED TO DO BETTER. IT TOOK A 1/2 TANK OF GAS JUST FOR PICKUP!! I DIDN'T PLAN ON . I have a a awesome report on the PICKUP LOCATION the young lady that took care of us was really intelligent and knew exactly what she was doing. Very nalageabl about my truck and what I was towing A+++ NOW WHEN IT COMES TO THE HOOK UP: the young man was impressive. We have trouble with the lights he knew just what to do. He got me on my way in no time. A+++++ Santino Citrosantino C.
Customer did not leave a comment.Loner J.
Customer did not leave a comment.Raymond B.
Customer did not leave a comment.Daniel J.
Trouble to get trailer in DelawareLeslie S.
I can't think of anything to make it better. It was very easy to use my phone to pick up and drop off the vehicle. Overall it was a very easy experience.Bruce D.
Customer did not leave a comment.Alissa T.
Sonny took great care of us. I had a moving need still once done with the truck. He referred me out to a mechanic and auto zone to get my vehicle trailer ready, he worked with me to find exactly what I needed. I appreciate all of his help.Anastasia S.
Very courteous and helpful. Would recommend this location for your moving needs.John P.
Friendly and helpful!Wallace P.
The checkout procedure was a little ridiculous to do online needs to be more smoothken B.
no improvements needed!archie M.
Customer did not leave a comment.Richard K.
I was not alerted to the change in pick up location.Karen H.
Customer did not leave a comment.Craig C.
Better lighting in the lotbrian N.
The back of the truck smelled strongly of cigarette smoke i.e. so did all of my stuff after it spent a day in the back. The rear interior light work intermittently. Lastly, I believe the truck is in need of some mechanical maintenance. The check engine came on several miles into the trip and stalled once.Ryan M.
Customer did not leave a comment.Donald S.
I initially did not want to pick up from here because exterior did not look maintained and when i went in the inside was WORSE. ... huge water marks covering all tiles in ceiling and two buckets as water dripping from roof near me. GO THERE and see for yourself! Appearance is pride in ownership so will go to salisbury uhaul only now. Only went there as yold by uhaul they had 6ft by 12ft trailerMichele B.
Customer did not leave a comment.MICHAEL F.
Very easy to rent and it was a pleasure working with the staff there.tiffany S.
Customer did not leave a comment.Cheryl P.
This location was not easily accessible, and the office was on another lot.lori M.
Customer did not leave a comment.Linda P.
Customer did not leave a comment.Millie J.
Customer did not leave a comment.PHIL P.
Don't ever go too this locationJohn M.
Customer did not leave a comment.Leconte D.
I am extremely disappointed and dissatisfied with the check in procedure I had to go through with the uhaul/truckshare website. I had already done the express checkin. Open going to the ready to pick up vehicle link. It kept saying unable to find Mobil device. This was with both mine and my brothers phone. It said ensure in settings ; under privacy that location services is enabled which it was under both our phones. I waited for at least an hour for a person from uhaul â€œAmandaâ€ to tell me that under â€œ location servicesâ€ safari had to have a check mark beside for this app only. I won't be doing business with uhaul anymoreRobert D.
Excellent place, clean and very friendly people.David W.
Customer did not leave a comment.Warren D.
Customer did not leave a comment.Martha H.
Customer did not leave a comment.Chris B.
I was torn about how to answer the question about clean and inviting. The office was both, the lot is unpaved and might bother some folks. I think that is more than made up by the helpful staff and warm welcome a customer gets so decided it was both clean and inviting.Martin L.
Customer did not leave a comment.FONG C.
Customer did not leave a comment.Christopher S.
Customer did not leave a comment.Kevin W.