Customer Reviews for Harmony Furniture
(U-Haul Neighborhood Dealer)

50 reviews

1967 Lockbourne Rd   Columbus, OH 43207

(614) 607-6002

Hours

  • Mon-Fri: 11 am - 6 pm
  • Sat: 11 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(614) 607-6002

1967 Lockbourne Rd
Columbus, OH 43207

Services at this Location:

Hours

  • Mon-Fri: 11 am - 6 pm
  • Sat: 11 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Harmony F. 
Rating:
1.0

Please keep up with your orders. I submitted my request a week prior to my move day, when I arrived at 9:30 to pick up the truck, the keys weren't ready. I rescheduled for 3:30, they put my reservation as 4:30 and when I arrived the keys STILL were not ready. The man at the counter told me he knew I had made the reservation, but "never got around to setting up the keys".

RACHEL D. 
Rating:
5.0

Customer did not leave a comment.

Harmony F. 
Rating:
5.0

Customer did not leave a comment.

Angela R. 
Rating:
5.0

Fast, Friendly service..

Harmony F. 
Rating:
5.0

Dale, the manager/owner was fantastic. Excellent customer service. Truly above and beyond, not to mention very friendly!

Stacie G. 
Rating:
5.0

Customer did not leave a comment.

Guy T. 
Rating:
3.0

I didn't drop rental off. I ordered auto hauler for my brother inlaw to haul a car from Pittsburgh to Columbus. He drove here to pick up car. And dropped rental off in Columbus.

Robert J. 
Rating:
1.0

who in there right mind set up a furniture store to rent your equipment (he should be fired) the one guy there couldn't take care of our return, because he was trying to sell a couch. do you really think he knows how to prepair a truck to go to a customer? what were you guys thinking, setting up a furniture store, what's next a Pizza Hut. or is that where you got the guy that set up the furniture store?

PRESTON N. 
Rating:
4.0

Customer did not leave a comment.

Renee J. 
Rating:
5.0

Great customer service..

Dale D. 
Rating:
5.0

Great customer services. Thank Dale and Uhaul.

MOHAMED B. 
Rating:
5.0

Great location and very friendly

Billy E. 
Rating:
5.0

There was a little leak in the back, but I called back and he took action,

Billy E. 
Rating:
4.0

Customer did not leave a comment.

Igor G. 
Rating:
5.0

Everything was GREAT... Great People, Great Service, Great Experience..

Dale D. 
Rating:
5.0

Customer Service Rep was very friendly and helpful in making sure we were well taken care of.. Highly Recommend this location..

Dale D. 
Rating:
4.0

Exceptional personnel.

Henry M. 
Rating:
5.0

Excellent rental experience..

Dale D. 
Rating:
5.0

Customer did not leave a comment.

Kem M. 
Rating:
1.0

Customer did not leave a comment.

Avery H. 
Rating:
5.0

Customer did not leave a comment.

Sam L. 
Rating:
5.0

Customer did not leave a comment.

Dale D. 
Rating:
3.0

The gas gauge was broken when we got it. Unless theres a stopping point for the gauge.

Heidi N. 
Rating:
5.0

Customer did not leave a comment.

Marvella C. 
Rating:
5.0

I was satisfied with the quick service and friendly staff

Dextray B. 
Rating:
5.0

Customer did not leave a comment.

Patricia S. 
Rating:
5.0

Customer did not leave a comment.

Matt W. 
Rating:
5.0

Customer did not leave a comment.

Marvella C. 
Rating:
5.0

Keep up your good work.

Pamela H. 
Rating:
5.0

Love the business model of locating your fleet around the city for easier availability and convenience.

Dale D. 
Rating:
5.0

Customer did not leave a comment.

Tommy W. 
Rating:
3.0

Customer did not leave a comment.

Tryg V. 
Rating:
5.0

The people were helpful and friendly.. Highly recommend this location..

Dale D. 
Rating:
3.0

Customer did not leave a comment.

Sharon V. 
Rating:
3.0

There was no disclosure of a credit card fee , additionally i was charged for 4 gal of fuel when I actually returned it with more than it had at time of pick up.

Karl W. 
Rating:
5.0

Customer did not leave a comment.

DOUG D. 
Rating:
5.0

Customer did not leave a comment.

Sandy K. 
Rating:
5.0

Was an enjoyable experience

Anthony S. 
Rating:
5.0

convenient , no wait. The guys had me in and out in about 10 min . Thank You

DOUG D. 
Rating:
5.0

I've used U-haul a lot, and it's always the same suggestion... I cannot stress enough the importance of coordinating the online reservation process and info with the actual pick-up location. Sure, a rep calls after making the online reservation, but the info they provide is almost always incorrect, and any online info given is lost. It's ridiculous!! Once you get to your pick-up site, all is usually good... but man, the communication between online and pick-up site is terrrrible.

charles D. 
Rating:
5.0

What can I say. These GUYs took good care of me.

DOUG D. 
Rating:
5.0

Once again these guys were On It.. Fast, Understood our need and a sense of urgency to boot..

Doug D. 
Rating:
5.0

The Guys working the store that day were amazing. They understood exactly what we needed in size and moving equipment. If you don't think Size Matters. When it comes to moving, If you don't have the right equipment for the job then you're just wasting your time. We needed a Bigger Truck and these guys got on the horn to their Uhaul rep and he was on it.. These guys were awesome..

Doug D. 
Rating:
3.0

Customer did not leave a comment.

Lisa M. 
Rating:
5.0

The guys were great, I was running late to pick up the truck at the end of there day,and they were kind enough to wait for me . Thanks Guys. See you next time!!

DOUG D. 
Rating:
2.0

Going forward I would only rent a uhaul from an actual uhaul location. This was a furniture store and they were not familiar with the software used to rent uhauls. I also ordered a dolly and it was not in the truck. We did not find this out until we were at my house starting to pack up the truck.

Molly H. 
Rating:
2.0

Harmony is new to UHaul so they were not up to speed yet. Check out took too long - 45 minutes. Also the truck was short a quart of oil. Nice guys!

Karen B. 
Rating:
5.0

Customer did not leave a comment.

JOHN R. 
Rating:
1.0

No one present until 30 minutes after scheduled opening. No explanation of additional $71 dollars charged after turn-in.

No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top