The truck was snowed in and covered in snow. The snow fall head happened several days before. It would have been expected that the snow would have been removed by the time i got to it.Peter P.
Hastings Self Storage
(U-Haul Neighborhood Dealer)
Hastings on Hudson, NY 10706
- Mon-Sun: Closed
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Teddy P.
The young lady at the front desk service was truly exceptional! Thank you.Erica J.
just provide the same level of service - very goodVictor V.
The manager (Alicia?) Went above and beyond to help me. She was patient, informative and prompt. Thank you so much for making moving day less stressful!Laura K.
Super friendly and efficient service. Far superior to many other UHaul experiences I've had.Michael G.
Customer did not leave a comment.Keith R.
Customer did not leave a comment.Alice S.
Aisha was helpful and great.MARKDWAYNE W.
Customer did not leave a comment.GERARDC M.
Customer did not leave a comment.Julio C.
Customer did not leave a comment.JAMESA E.
Customer did not leave a comment.Kley T.
make blankets available.Victor V.
Everyone was very helpful and accommodating. I felt safe going inside the office and they have hand sanitizers available at all times. Staffs were wearing proper masks.Maria R.
Customer did not leave a comment.Valery O.
Nothing. Everything went smoothly.Kathleen S.
Received excellent customer service from Joe. When I had an issue come up and needed to extend my rental, he was helpful and reassuring that I would be well taken care of. I was very pleased with my overall experience. PS: The employee computer is facing the window and I couldn't help but notice that they struggled to use the computer with the sun directly in their eyes. Hook them up with a solution!MICHAELW R.
Friendly staff and great serviceStephen T.
Great service. Professional but a personable people. They took care of everything. Definitely recommend them.Abdelghani E.
I was picking up a refrigerator that was donated to give to doctors and I thought the price was expensive. It cost me $109 to donate something to our front line workers. The lady said she could not offer me any discount.Nicole D.
Customer did not leave a comment.Michael F.
Great location. Very friendly staff and the entire process was so simple. Location is very clean, and has boxes and moving supplies for purchase. Truck was clean and easy to drive.Arthur T.
Customer did not leave a comment.Matthew M.
There were a number of things that should have been explained to me before I arrived at the location. When I arrived I was told to verify the condition of the truck on my phone via a link that was texted to me. I do not have a smart phone, I could not access the link to verify the condition. I could not text a photo of my license to a link that was texted to me. The representative did it with her personal phone. Also I was told that my automobile insurance would not cover any damage to the truck, even though my policy indicates it would. Earlier in the week when I looked into renting a truck your website stated that the cost per mile was $0.79. When I received my confirmation it was $1.99 per mile. All these things should be explained on your web site like your rental charge of $19.95 per day.BILL C.
Customer did not leave a comment.Benoit V.
The staff was great!Jeremy R.
Customer did not leave a comment.Kevin G.
Customer did not leave a comment.Obia A.