Pick up and return went smoothly, would use this location again.Guy C.
Customer Reviews for Hasty Market Can Amera
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Alison S.
Customer did not leave a comment.Kuveshan N.
Customer did not leave a comment.MICHAELJ M.
Kindly close all these dealers in Cambridge and open U haul store in Cambridge. At this location he charged more than the rate written on uhaul website, He charged me $ 0.69 per Km where as on website it is $0.59 per Km, At location at 696 Frankline Blvd, the guy gave me rate $'1.11 per Km besides $ 19.97. Every dealer charging his own rate in Cambridge. I used U haul vehicle 4 or 5 times but iI was never charged per Km because I booked directly ftom U haul store. Syed Tariq Also their service is also very poor.Syed T.
The truck was absolutely filthy The parking brake didn't work Taillight bulb smashed and not working my husband had to go and buy bulb and install to meet road regulationsCATHERINEJ B.
Better mobile process, slow and a pain to get through - stop trying to sell me everything at every point - need current pictures of vehicles with existing damage - there's no way I got a pristine truck yet was asked to accept pics of a pristine truckMatthew T.
Truck had lots of marks and a few dents missing bottom front grill the box did not look like was cleaned out and the box liner had a rip also had a warning regarding malfunction parking brake which should be addressed other then condition of the truck service was excellent and very efficient good jobDONALD T.
I did my online reservation for a pick up at 6:30 PM. I went to the location at around 640 and they made me wait for about 1015 minutes to do the transaction. I pick the car up at around seven. When I dropped it off they calculated the time from my online reservation start time which was 6:30. I dropped it off at 9 PM. And they charged me for an extra hour. So my payment amount was unreasonably high and totally different than the initial estimate. For just two hours I paid almost $100 for a pick up truck. It's extremely false advertising I think by putting the stickers with 1999 on the trucks. I asked the guy to adjust the pick up time so that I don't have to pay so much. He said he can't do anything. Both the pick up and drop off transactions took a long time on their computer. If the pick up and drop off transactions are going to take that much time why am I doing an online transaction and putting in my details. For example I took pictures of my drivers license both front and back when I did the online reservation. When I went there they asked for my drivers license again. I showed it to them but they wanted to take it from me and put it on the counter to do the transaction. I don't think that was necessary.Anyways I thought it was too much money for the value and I won't be renting another truck from U-Haul.Elif E.
Customer did not leave a comment.BHAVIKKUMARRASIK P.
No windshield washer fluid - windshield dirty Interior very dirtyJane H.
Check the car over for refuse. Some old water bottles behind the seat and a lighter in the dash tray.Garrett V.
Customer did not leave a comment.DONOVANJAMES S.
Customer did not leave a comment.FELIPE Z.
Customer did not leave a comment.RITTO S.
Customer did not leave a comment.GARRETTA G.
Truck wasn't sanitized and filthyMICHAEL P.
My only comment is why do I have to fill out so much information on-line only to have to go all through it again when I get there, it just seems like a waste of timeAnne M.