Customer Reviews for Hasty Market
(U-Haul Neighborhood Dealer)

29 reviews

11 Westwood Dr Unit 1   Kitchener, ON N2M2K5

(519) 772-6933

Location Hours

  • Mon-Sun: 24 hours

Services at this Location:

Contact Us

(519) 772-6933

11 Westwood Dr Unit 1
Kitchener, ON N2M2K5

Services at this Location:

Location Hours

  • Mon-Sun: 24 hours
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
2.0

We haven't received any information regarding the insurance at the time of registration and pick up. Make sure that the staff need to inform us every procedure before the registration. Because of that we had to pay an extra amount for the service.

josepina V. 
Rating:
5.0

Customer did not leave a comment.

Yash S. 
Rating:
4.0

Customer did not leave a comment.

Nida K. 
Rating:
5.0

Customer did not leave a comment.

john W. 
Rating:
5.0

Customer did not leave a comment.

artemy L. 
Rating:
3.0

cab of truck dirty/sticky with previous spilled drink? No or very ineffective AC in cab (Great on a day that was 35+ degrees outside...)

kolton D. 
Rating:
3.0

I opted for Contactless pickup and this location was not ready

NEIL J. 
Rating:
1.0

Staff need training on returns (at least).

jeff L. 
Rating:
5.0

better teaching truck gear and hand break stuff

Enting Z. 
Rating:
1.0

If someone books a truck please try to give them the truck on time. I was scheduled for pickup at 6:15 pm on 08/31 but I got the truck on 10:30 am on 09/01

Ishankumar P. 
Rating:
1.0

Customer satisfaction and the way to talk with customers.

Fakruddin M. 
Rating:
4.0

The rental was not clean before we picked it up. Then they tried to charge us a cleaning fee, but luckily we took pictures.

Keri C. 
Rating:
5.0

Customer did not leave a comment.

Wellington Z. 
Rating:
5.0

Don't park 20 foot long trucks behind building. No room to back out without assistance, no wonder there's multiple bumper dents in the store wall. I was fortunate enough to have a uhaul mechanic direct me out of the space. The girl behind the counter was amazing and the process was way faster then expected. Pickup and drop off. in under 5 minutes.

Rob W. 
Rating:
3.0

Ensure you have appliance dolly available. I had reserved one but it wasn't available when I picked up the truck

Ghislain J. 
Rating:
3.0

Have competent people at the counter

Muhammad G. 
Rating:
5.0

Excellent. Rental went without a problem. Smooth transaction.

Larry G. 
Rating:
2.0

Have more selection of moving trucks available. I live in guelph and had to drive out to kitchener to get my Uhaul truck since the location wouldn't bring I to my nearest one. Also not the size truck I wanted either.

Len P. 
Rating:
5.0

Customer did not leave a comment.

Deb B. 
Rating:
5.0

Customer did not leave a comment.

DONALD W. 
Rating:
5.0

The ACis not working

Waleez H. 
Rating:
5.0

Customer did not leave a comment.

DONALD W. 
Rating:
5.0

I found your advertising deceiving. I rented a van that was advertised for $19.95 and I ended paying $53.20 before taxes plus another $10 on gas for a trip that lasted 1 hour. I drove 25 Km and was charged for that (not advertised). The $10 on gas was expected. I was charged $15 for CDW that I didn't need because the credit card I used covered me, but nobody mentioned it at the time of the rental and I noticed the charge in the receipt. $19.95 is the price if you rent the vehicle but do not move it and that, in my humble opinion, is deceiving.

Fernando R. 
Rating:
1.0

Customer did not leave a comment.

Adrian A. 
Rating:
1.0

It took 40 minutes for the attendant to submit our pick up through the system. We were the only ones there. It made us late to our destination. On top of that, the truck was dirty (there was dirty tissues in the cup holders) and sounded like it was about to fall apart. Not a very good experience at all. I hope to never have to rent a uhaul truck again.

Brandon H. 
Rating:
1.0

The location wouldn't give me the truck I rented for a oneway rental. Seems like there is no communication. I had to call the office several times to get the location to release the truck. My destination pick up kept changing. There was no dolly inside had to drive to another location to get one.

Aliyah M. 
Rating:
5.0

Customer did not leave a comment.

SAMROW S. 
Rating:
1.0

The payment is exaggerated

Samuel R. 
Rating:
2.0

Truck was filthy dirty (cabin). Reservation was a mess (somehow by the time of pickup my reservation was changed from Kitchener, ON to someone in Georgia, USA.

Gustavo H Z. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

Back
To Top