Customer Reviews for HCR Hill Country Rides Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of HCR Hill Country Rides Inc

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Shelly B. on

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This was a 24-Hour Drop Off location which is right down the road from where I now live. Perfect!

Michael C. on

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Nothing. This is the best U-Haul around the New Braunfels area

Joyce H. on

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No problems here at all , liked the courtesy call back.

HUMBERTO V. on

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Awesome service and equipment. Thank you!

Kelly M. on

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They were closed Sunday and Monday, so I can't rate the place.

Dwayne K. on

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MICHAEL C. on

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Aaron S. on

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Made sure everything was is good order and got things parked and checked in right away.

Julian M. on

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James C. on

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Gabriel C. on

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Friendly service

Gerald S. on

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Friendly service!!! Agent was knowledgeable and got me exactly want I needed. Will use them again.

Lorraine T. on

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Service great and convenient to where we live. Huge improvement in service compared to where we have rented in the past. Hope they can do enough business to stay in that location. THANKS!

Sam H. on

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HARLAN M. on

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Katherine B. on

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Location was friendly, easy to find and get out/in of the parking lot with the long truck!

Ralph B. on

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Thanks for your service.

Terry B. on

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Jose A. on

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The staff was extremely considerate and accommodating. I enjoyed renting from this location.

Linda R. on

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Heidi was super nice and helpful. Even went out of her way to change the time we returned the truck and even messaged me that the gate would be open until midnight for us to return it later! Great place!

Star N. on

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Who knows. They are suppose to be a 24hr drop off. But no where to drop off. Charged me for a cleaning fee for a clean truck.

Christopher M. on

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Nothing. Heidi was the most helpful and outgoing person I was able to contact. She wasn't the closest location to drop off trailer but went out of her way to make sure I could be helped. Worth the extra drive. Glad my experience ended with her.

Star T. on

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Supposed to be a 24-hour drop off facility was not. both trucks were clean but they charge me a cleaning fee anyway

Walter B. on

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Customer did not leave a comment.

Travis R. on

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Nothing. Everything went as smooth as possible!

JACKI J. on

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Very caring staff.

Michael C. on

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Art L. on

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SUPER EASY AND VERY PROFESSIONAL

Carlos C. on

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Kris H. on

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Staff was great to work with and patient when we had to get another truck that had wires for the lights. The office was clean and organized. Yard is partially paved.

Denice W. on

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The drop box for keys is behind a 8ft fence.

May J. on

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The store owner/manager was the nicest manager of a Uhaul that I have ever done business with....thanks

david s. on

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Shawn M. on

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David H. on

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The owner was very helpful and very personable. She helped hook up the trailer. I'd definitely use this location again any time i need a U-Haul rental.

Kim D. on

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Lady that assisted us was wonderful. Will choose this location and recommend to all our friends.

DAVID S. on

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They were closed but she answered my phone call and instructed me on everything I could do while closed VERY HELPFUL THANKS UHAUL .

Lance D. on

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Very much enjoyed working with this location. Operator very friendly and accommodating. Thanks!

Phil S. on

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Customer did not leave a comment.

EDWIN M. on

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Excellent service. Very knowledgeable and courteous.

David D. on

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Quick, Professional and Nice. What more could you ask for?

Adam D. on

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Not rip them off. Way over paid for these trucks. The 26 footer had no ac and the transmission was jacked up. Drove like crap.

Roy A. on

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Anthony K. on

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Sam H. on

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Timothy S. on

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This was a great location for us. Steve and Heidi were great and made the dropoff very effortless. I would highly recommend.

Dave S. on

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All good

MIKE M. on

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Heidi & Steve took great care of my trailer rental needs today.

David J. on

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Customer did not leave a comment.

James C. on

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