There was mud in the trailer but not a deal breaker. Measurements of the opening should be more specific on Uhaul website. My item almost did not fit through the opening. The business did a great job throughout the process where I picked the trailer up. Would definitely use them again.
Randy H
Customer Reviews for Healys True Value Hardware
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Dropping off trailer was quick and easy. Also friendly people in charge.
KENNETH LImprovement in service and equipment is not needed for me to keep coming back to your location Thank You very much
Haywood GI pre arranged to drop off the u-haul at a different location. Was told no problem and a few hours later right in the middle of moving and am already highly stressful time, I get a call saying the agreed location could not take the u-haul because they had to many trucks. WHAT? So now I have to take the rental 30 minutes further away and all the people helping me move if they can go out of their way to pick me up at a different U-haul place. Not happy.
Sheila PTrailer had a connection issue with the trailer lights. When I turned on my right turn signal the left light on the trailer illuminated and vis versa with the left turn signal. Not sure which is miss-wired, it is the first time I've used the manufacturer installed light harness on the van. I did notice the connection for the trailer lights was almost disconnected, the yellow wire was bare and held on by one metal thread. Store was very helpful but did not hear of this issue with the trailer before.
Franklin FNothing, all good
jose uJoe is very friendly and kind to work with. He stayed after work just to let us pick it up when we are running late he’s a fine asset to your company.
dorothy lCheck in was quick, and attendant (Susan) very friendly.
Paul LInside of truck cab was dirty and the windshield Inside looked like it has never been cleaned
Tom EQuick and excellent service.
jose uGreat staff, got me on my way fast, thanks
Michael PVery helpful and friendly.
courtny lGreat customer service. Very personable. SUPER STAFF!
Michael Leasy pickup and drop off
Paul JNice people, great customer service!
Stuart MNothing in Gobles. Excellent customer service very kind and very helpful.
Lisa EOther than I got charged for 2 days for returning it 1.5 hrs after location closed, after talking to someone there and they said I had the equipment for 24 hrs the experience was fine.
DANIEL SLess paperwork for return customers.
Rick SNot sure if you guys can get any better! Great customer service!! Scooter helped me get my truck. She Explained everything in Detail, we did a walk around the vehicle for damage. Great Experience I’ll always come back! The managers and the whole staff are very customer orientated!!!
ROBERT WWhen I picked up my rental t only had half a tank of fuel, when I dropped it off with half a tank of fuel I was charged $300.00 fuel charge because the fuel wasn't full.
Thomas Bnothing all went great
greg zMary very friendly and service AA+
Bruce HAlmost $ 50.00 for three hours for a tow dolly seems a bit steep. I'd like to see about $ 35.00
RICHARD GAll of the employees are lovely and super friendly!
Grace LEverything was ready when I arrived. They are always a pleasure to work with.
BRYATT F