Customer Reviews for High & Dry Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of High & Dry Self Storage

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Howard V. on

Rating:

Staff was excellent and very knowledgeable

Mike F. on

Rating:

Very friendly people

Charles P. on

Rating:

Customer did not leave a comment.

Spaid G. on

Rating:

Those folks have it all together. They may consider opening the office a little earlier.

TYLER M. on

Rating:

This location in particular had no issues. It was the routing of the traffic and logistics team that got hairy. I had to go to this location after stopping at the Gas-N-Lube location and being told they were full and that I should have been notified on the change. No contact was made regarding this, it was a little frustrating but I was helped promptly by the lady at High and Dry.

Richard W. on

Rating:

Fast, friendly and professional.

James P. on

Rating:

Excellent customer service here!

Patrick M. on

Rating:

Customer did not leave a comment.

Gregory E. on

Rating:

Customer did not leave a comment.

Nancy S. on

Rating:

Customer did not leave a comment.

Pamela H. on

Rating:

Customer did not leave a comment.

Audrey C. on

Rating:

Customer did not leave a comment.

Jesse I. on

Rating:

Customer did not leave a comment.

Philip B. on

Rating:

Everything was excellent

petar A. on

Rating:

Customer did not leave a comment.

Alexander M. on

Rating:

The young lady that assisted me with the rental pick up was fantastic! Very helpful and friendly!

Harry C. on

Rating:

Customer did not leave a comment.

Dorothy W. on

Rating:

Customer did not leave a comment.

James M. on

Rating:

Customer did not leave a comment.

lloyd M. on

Rating:

u haul is the best use when i need truck

Bonnie M. on

Rating:

Was told open til 5 - arrived at 3:30 - no one on site to drop off truck

Ronnie S. on

Rating:

This was not the original pick up location I choose. I chose one that was only 1 mile from my place but I got a call saying the truck I reserved was not available at that location and that I needed to go to this one, which was 5 miles away. Not a bad drive but I thought the convenience of reserving a truck at a certain location was to make it easier on the customer to get a truck. If it wasn't available at the location I choose than it should of been delivered to that location.

Robert T. on

Rating:

Incorrect address for 1 st drop off point 2nd drop off point was very nice

matthew D. on

Rating:

Location was good, and staff was friendly. Trailer had a slow leak in one of the tires and the ratchets for the tire straps were rusted and hard to manipulate. I had to grease them and fill the tire up every 30 mins. I wasn't going far and time was of the essence so I didn't get it replaced.

Judi M. on

Rating:

Customer did not leave a comment.

CHRIS M. on

Rating:

Very clean and easy to work with, highly recommended.

Kyle L. on

Rating:

I was very pleased with the customer service at this location. The young lady in the office was very helpful and knew exactly how to meet my truck rental needs.

Christan C. on

Rating:

If need be I will check here first for a unit.

David K. on

Rating:

Well go out of the way to help very nice people that work there

Rachel E. on

Rating:

Some of my things got wet. Not sure if the unit sits high enough. You could see water marks on the concrete.

paul P. on

Rating:

brought truck back didn't relize they were closed for holiday return tuesday

Cecil T. on

Rating:

Hassle free rental! Just the way it should be. Will definitely continue to use High and Dry again!

Jerry E. on

Rating:

Customer did not leave a comment.

THOMAS L. on

Rating:

Good