Dean S.
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Customer Reviews for Highway Storage North Pharr
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Highway Storage North Pharr
diannna R.
Very nice drop off!
Robert F.
Great pickup and dropoff.
Luther M.
My experience with y'all was exceptional highly recommend this location!!!
Rene G.
Great professional and courteous service! Good rates. Thanks.
Alper C.
Great. She stayed overtime like 50 minutes to accommodate waiting customers. Kudos to her!
alfonso P.
Good customer service at pick up location
PEDRO B.
Nothing at all,very happy with the service,very professional and very courteous. Definitely will use the service again. Thank you very much. The manager very helpful and very professional and courteous couldn't ask for anything better.
PEDRO B.
Very professional and very courteous, Very happy with the service.Will use their services again.
Pedro D.
Nothing to say about improving customer service was great. It was my first time renting and was super easy.
BAUDELIO Z.
Everything was very good.
CHRISTINA A.
Excellent customer service. Will def. come back to do business again!
George G.
Employee knew her stuff and she was quick to address options and recommend the proper equipment, awesome.
George S.
All good for me.
SONIA P.
Awesome service always
johnny M.
Great
Adan T.
When I picked up the truck, the mileage was less on the paper than the truck was displaying. I payed for miles I didn't even use.
JUAN A.
Lady was very helpful
JAMES M.
We ended up with a truck that had a slit in the roof. We had a unsatisfactory settlement wit the insurance co. Since it was not anything that we did, we think we should have replacement of our mattress and box spring.
FRED R.
Best UHaul people in Southern Texas. Very helpful, they go the extra mile to satisfy.
LESTER R.
Over charged had trailer for 1 day they charged for 2!! Never there stopped twice to determine bill once at 10:30 am. Closed pnce at 2:30 closed for lunch!!
RICARDO O.
I am a Retired Disabled Veteran with over 20 years of military service in the US Army. I asked for a military discount and did not recieve it. I'm very disappointed with UHaul.
RICHARD C.
Zenaida Gonzalez property manager had good customer friendly attitude. Did very well taking care of my needs.
blanca B.
The representative was very friendly and helpful.
IVAN C.
Great Service.
SYLVIA C.
have someone in the front office that knows the right price of the rentals
ARACELI V.
Very clean and professional, this is the best U-Haul location I've dealt with. The young manager in charge is bright, knowledgeable, and charming. His choice of music in the office and quality of service takes me back to the good ol days. Highly recommended.
leo A.
Very clean area and helpful personnel. U-Haul should be very impressed on the business promotion at this location.
EMANUEL C.
Although not your fault, the trailer's (dolly) release pin was crooked and broke in an attempt to relase it. I had to pay $20 to a welder to fix it before I left at 3 am that morning.
MICHEAL G.
Veronica is very good at her job. She goes above and beyond to help get the truck that you need.
hector D.
Everything was great. Customer service was excellent
MATTHEW M.
The location was nearly an hour from my residence. You could have an employee deliver the truck to a UHaul station closer to my residence.
Samuel L.
The lady was very helpful,polite,and fast. The store is easy to find and very clean.Everybody there was also very polite.I would recommened this location to everybody. I will be returning to this location. Thanks for a very good job and the help.
Martin Oziel A.
Good customer service
JAIME G.
na
JAMES R.
Please keep up with the fuel economy maintenance spark plugs, air, gas filters, and oil change. Other then that excellent service . Highway storage uhaul hooked it up for fathers day thanks
BENNY A.
People are very courteous, helpful, and responsible with their customers needs... Highly recommended..
ruby O.
i think the service you are giving is excellent can't think of anything that needs improvement as of right now
JAMES K.
I was notified the day before pickup that my truck would not be available but a larger unit was at no price difference. The day of pickup I was notified 1 hour prior to pickup that NO truck was available. 2 hours and 30 miles later the Gage Blvd. location advised me they could take fulfill the contract as stated. They were great to work with.
ANTONIETA A.
friendly and helpful
CESAR M.
Excellent customer service.
MARCY G.
Absolutly nothing. The young lady Veronica Olivarez was excellent. I highly recommend this young lady to everybody. We clergy are so busy that moving is a critical situation for us. Veronica made it so easy and smooth for my family. I have forwarded an e-mail to all my 165 clergy contacts to come to her for any of their moving needs. thank you u-haul for training this young lady so well. She should be training others in your company. Her personality and demeanor was excellent. Thank you again, Rev. Marcy Garza
BILLIE Z.
Excellent Service!! They sure go out of thier way to help. Not only myself but i got to see it w/other customers. Highly recommend. Thank You!
SONIA P.
excellent and professional service each and every time i go there.
JULIO B.
Everything was great except the price I think it was to high for a few mile in the same state
Noe A.
excellent customer service!!!!
TONI L T.
The parking area was difficult to navigate, but other than that the owners/workers were very helpful and courteous.
SONIA P.
staff was very understanding. and concerned about my issues.
Norma L.
Veronica was an excellent Uhaul employee very helpful and nice.
MIKE Z.
Excellent Sevice! Like no other. I highly recommend this location for all moving and storage needs.
EDUARDO C.
Outstanding customer service!
CARLOS S.
It was hard to dis-engage the emergency brake because the panel around it was loose. One of the tires had very little tread and needed to be replaced - I worried about it the whole drive, and fortunately it didnt blow. The vehicle had very little gas in it when I picked it up which was an inconvenience for me to have to fill it before leaving town.
ANGIE M.
Very professional, friendly, knowledgable and helpful. Very good experience with this location. Job well done!
ALBERTO L.
I had a very very bad experience with your company on that day. I went online and placed my requested for the truck the night before and your website told me that mcallen on n10th had it. The next morning although there was a truck there the man there said it was already going to someone else, he put me in contact with your local office and was promised I would have a truck before 10am, this was 8am in the morning. The lady claimed that someone had called me the night before to tell me that there were no trucks avail, so either your website is all messed up or someone was lying. I never got a call. I ended up getting my truck almost at 12noon in a different city. I was not offered any type of compensation for all that I went through, no one appologized for the delay in getting the truck, yet the day after I returned it made sure I got billed for the last drop of gas. I am extermly dissappointed with your company, and I probably wont every use your service again.
BRADLEY L.
Thank you!
Joe P.
I was greeted with enthusiasm and great courtesy. The staff was very friendly. I am very happy with the service that they provided me. Thank you very much.
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