Customer did not leave a comment.robert P.
Customer Reviews for Hwy Storage N Pharr
(U-Haul Neighborhood Dealer)
Pharr, TX 78577
(Northbound hwy 281 frontage south of Nolana Loop)
Services at this Location:
- Mon-Fri: 8:30 am - 5:30 pm
- Sat: 9 am - 3 pm
- Sun: Closed
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Friendly staff and fast serviceMARCOS S.
Customer did not leave a comment.Judy B.
Customer did not leave a comment.LARRY I.
Customer did not leave a comment.JAVIER A.
Customer did not leave a comment.JOSE M.
Great customer service. Thank you.John D.
When using the online check in process to pick up equipment, make the "Start verification" more noticeable on the webpage. I had a hard time finding it, the lettering was too small and hidden. You should make a large button that says START VERIFICATION. This way minimizes call ins and customer waiting a lot of time at the location.Enrique A.
You confused me with the pick up location. The interior of building smelled like a sewage leak! Guy was nice but facility was literally making me ill to fill out paperwork that smelled that foul.EVERETT G.
Customer did not leave a comment.Carlos L.
Customer did not leave a comment.DAVID MANUEL F.
Keep up the good work 👍DAVID M.
Keep up the great workANTONIO L.
Customer did not leave a comment.JOCELYN R.
The lock that was used did not work, I had to buy my own lock.Zoila Z.
Have an answering phone system to leave message when we experience issues returning vehicle. Thankfully Gwen from another site was available to keep us calmed.SANDRA V.
I was met outside when I pulled up. The service was outstanding.OSCAR T.
Customer did not leave a comment.Dean S.
Customer did not leave a comment.Linda G.
Very nice drop off!diannna R.
Customer did not leave a comment.Ramiro R.
Customer did not leave a comment.Santiago C.
Customer did not leave a comment.Jose P.
Customer did not leave a comment.Craig L.
Great pickup and dropoff.Robert F.
Customer did not leave a comment.Brian L.
My experience with y'all was exceptional highly recommend this location!!!Luther M.
Customer did not leave a comment.Isaac D.
Great professional and courteous service! Good rates. Thanks.Rene G.
Great. She stayed overtime like 50 minutes to accommodate waiting customers. Kudos to her!Alper C.
Good customer service at pick up locationalfonso P.
Nothing at all,very happy with the service,very professional and very courteous. Definitely will use the service again. Thank you very much. The manager very helpful and very professional and courteous couldn't ask for anything better.PEDRO B.
Very professional and very courteous, Very happy with the service.Will use their services again.PEDRO B.
Nothing to say about improving customer service was great. It was my first time renting and was super easy.Pedro D.
Customer did not leave a comment.Roberto V.
Customer did not leave a comment.Merlin S.
Everything was very good.BAUDELIO Z.
Customer did not leave a comment.Domingo Jr Y.
Customer did not leave a comment.LUIS P.
Excellent customer service. Will def. come back to do business again!CHRISTINA A.
Employee knew her stuff and she was quick to address options and recommend the proper equipment, awesome.George G.
All good for me.George S.
Customer did not leave a comment.GARY K.
Customer did not leave a comment.JOSE P.
Awesome service alwaysSONIA P.
Customer did not leave a comment.Gina P.
Customer did not leave a comment.JOE DAVID D.
Customer did not leave a comment.Edward S.
Customer did not leave a comment.Alberto D.
When I picked up the truck, the mileage was less on the paper than the truck was displaying. I payed for miles I didn't even use.Adan T.
Lady was very helpfulJUAN A.
We ended up with a truck that had a slit in the roof. We had a unsatisfactory settlement wit the insurance co. Since it was not anything that we did, we think we should have replacement of our mattress and box spring.JAMES M.
Best UHaul people in Southern Texas. Very helpful, they go the extra mile to satisfy.FRED R.
Over charged had trailer for 1 day they charged for 2!! Never there stopped twice to determine bill once at 10:30 am. Closed pnce at 2:30 closed for lunch!!LESTER R.
Customer did not leave a comment.Gonzalo S.
Customer did not leave a comment.MICHAEL R.
I am a Retired Disabled Veteran with over 20 years of military service in the US Army. I asked for a military discount and did not recieve it. I'm very disappointed with UHaul.RICARDO O.
Zenaida Gonzalez property manager had good customer friendly attitude. Did very well taking care of my needs.RICHARD C.
The representative was very friendly and helpful.blanca B.
Customer did not leave a comment.MARIA C.
Customer did not leave a comment.AIDA G.
Great Service.IVAN C.
Customer did not leave a comment.Sonia P.
have someone in the front office that knows the right price of the rentalsSYLVIA C.
Customer did not leave a comment.YOONSU C.
Very clean and professional, this is the best U-Haul location I've dealt with. The young manager in charge is bright, knowledgeable, and charming. His choice of music in the office and quality of service takes me back to the good ol days. Highly recommended.ARACELI V.
Very clean area and helpful personnel. U-Haul should be very impressed on the business promotion at this location.leo A.
Customer did not leave a comment.Carlos M.
Customer did not leave a comment.ROXANNA C.
Customer did not leave a comment.JOSEPH G.
Customer did not leave a comment.MARK H.
Customer did not leave a comment.SCOTT W.
Customer did not leave a comment.CRISTINA R.
Customer did not leave a comment.JOEL M.
Customer did not leave a comment.CHARLES S.
Although not your fault, the trailer's (dolly) release pin was crooked and broke in an attempt to relase it. I had to pay $20 to a welder to fix it before I left at 3 am that morning.EMANUEL C.
Customer did not leave a comment.MARTHA A.
Customer did not leave a comment.RUTH P.
Customer did not leave a comment.Scott W.
Veronica is very good at her job. She goes above and beyond to help get the truck that you need.MICHEAL G.
Everything was great. Customer service was excellenthector D.
The location was nearly an hour from my residence. You could have an employee deliver the truck to a UHaul station closer to my residence.MATTHEW M.
The lady was very helpful,polite,and fast. The store is easy to find and very clean.Everybody there was also very polite.I would recommened this location to everybody. I will be returning to this location. Thanks for a very good job and the help.Samuel L.
Good customer serviceMartin Oziel A.
Customer did not leave a comment.ESMAELI G.
Customer did not leave a comment.MICHEAL G.
Customer did not leave a comment.JULIO M.
Please keep up with the fuel economy maintenance spark plugs, air, gas filters, and oil change. Other then that excellent service . Highway storage uhaul hooked it up for fathers day thanksJAMES R.
Customer did not leave a comment.DAVID T.
Customer did not leave a comment.NANCY R.
People are very courteous, helpful, and responsible with their customers needs... Highly recommended..BENNY A.
i think the service you are giving is excellent can't think of anything that needs improvement as of right nowruby O.
Customer did not leave a comment.ROBERT T.
I was notified the day before pickup that my truck would not be available but a larger unit was at no price difference. The day of pickup I was notified 1 hour prior to pickup that NO truck was available. 2 hours and 30 miles later the Gage Blvd. location advised me they could take fulfill the contract as stated. They were great to work with.JAMES K.
friendly and helpfulANTONIETA A.
Excellent customer service.CESAR M.