Wanted to use a closer location, but was changed to this location, they did not have any moving blankets even though I reserved many weeks in advance. I assume that’s why I couldn’t use the location closer, but had to pay extra miles and deal with the inconvenience of finding blankets at another rental company. Will not use this service again.
Joshua B
Customer Reviews for Hillside Service
24/7 Rentals
|
U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very rude customer service. Unprofessional customer service and location. Dirty truck. Honestly run by a very sketchy and rude man.
BAILY CGentleman Was organized and thoughtful enough to give us a heads up about waiting for next to be helped. Highly recommend. Thank you
ANDREW BDid not have ordered moving blankets and trailer interior smelled like gasoline. Had to be steam cleaned to remove odor. But attendant was nice.
Michael BThe system while checking in was acting weird so that could use some improvements.
Maggie MBe more communicative about one way location equipment rentals. Had to drive 40 mins round trip for closest location for a one way rental after booking online at much closer location to my home. Only given 24 hour notice about pick up location change.
Anthony IThe trailer was returned that morning and I was not moving furniture so I told that I rather take the just arrived trailer instead of going to another location.
Jim SGive yourself extra time because the employee talks to you about random stuff for an hour of your rental time. Also half of the lights on the trailer don’t work. As the guy there says he fixed it. Yeah…. Not so much.
Collin KI had an excellent experience both picking and dropping off the equipment.
JOHN MPick up location was 45 min away from Milwaukee. The “office” was the back of some guys poll building. It was not well marked and I felt like I was trespassing trying to find someone to talk to. It took 45 minutes to finally get the trailer because the guy said they booked two pick ups at the same time. Having another employee, managing appointment times and better signage would have improved the experience.
ROSS BHad the right tools to make drop-off/unhitching simple.
BRIAN K