Customer Reviews for HLC Innovations LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of HLC Innovations LLC

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William C. on

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Thomas S. on

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Great experience

YVONNE B. on

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when going to the location where one gets a box to fill, time is of the essence and so if told that there will be a box there ready to be filled and there isn't, can cause a little stress on someone who has hired other people to load the box. Otherwise, everything was perfect and I would use Uhaul again. Very professional.

Eric R. on

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Everything with the pickup was fantastic!!!!

Marie S. on

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Mosseallettia J. on

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Other than the transmission down shifing on interstate 81 , I'm okay with it...

Ken T. on

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Terry W. on

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Robert B. on

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Howard was very helpful and considerate of our needs and schedule.

CHRYSTALYN D. on

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Charles R. on

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Onorato L. on

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CHRIS M. on

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Place looks a little rough but Howard was pleasant to deal with. He should post his phone number on the door as you have to call him if you pick up on Sunday.

Thomas L. on

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tomas s. on

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Kathy P. on

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Hard to say Usually only drop box.

Donald H. on

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wayne w. on

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Not a thing.

Danielle H. on

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Robert M. on

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Louis M. on

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Charles D. on

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Truck was clean inside and out except the tires where someone had driven the truck through the mud. Also, neither of the 12 volt outlet worked causing us to stop for an hour to charge our phone and GPS at a Pilot station. Poor practice not have 12 Volt outlets to charge phone or GPS.

robert k. on

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Timothy H. on

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rex w. on

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Truck was very nice, vast improvement over the last time I used U haul. ,

Rocco P. on

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Debra D. on

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witt w. on

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the enclosed trailer had small leak it rained both days, we had to lay a tarp over furniture

Kathy P. on

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The drop off location did not have anyone present, so cannot effectively evaluate service, etc. Not clear as to where one should park returned truck .

Lauren N. on

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Customer service on the phone was awful!! They sent us to pick up equipment at a location that was closed. Then to one that was no longer open....and then to one hat would have been closed by the time we got there! And then made t out like that was our fault. We ended up not getting to our new home until 3 am with our 3 kids! Patti, eventually helped so much! Only nice thing!

Cab D. on

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Customer did not leave a comment.